Configuring Rate Override Reasons

Rate override reasons are used to justify overriding rates on the business Block Room Grids when the application parameter Blocks>Allow Rate Editing with Rate Code is set to Y.

Selecting the Rate Override flag on the Room Grids screen allows you to manually update rates by occupancy on the grid even if a rate code is referenced in the business block.

When using this option, you must select a rate override reason.

Adding Rate Override Reasons

1. Select the Administration menu, select Booking, select Block Management, and then select Rate Override Reasons.

2. Click New.

3. Enter a Code that will identify the rate override reason.

4. Enter a Description of the code.

5. Enter a Sequence number to indicate the position of this rate override reason code in a list of displayed values.

6. Click Save.

Editing Rate Override Reasons

When editing an existing block cancellation reason, you cannot modify the code.

1. In the Rate Override Reasons screen, click Search. You can enter a Code or a Description to narrow your search.

2. In the search results, select the code, click the vertical ellipsis, and select Edit.

3. Update the configuration and click Save.

Deleting Rate Override Reasons

1. In the Rate Override Reasons screen, click Search. You can enter a Code or a Description to narrow your search.

2. In the search results, select the code, click the vertical ellipsis, and select Delete.

3. Confirm your decision and click Delete.