Configuring Refused Reasons Codes

Refused reasons specify why a business block was refused. A block refused reason is required when you change the status of a business block to Refused.

Adding Refused Reasons Codes

1. Select the Administration menu, select Booking, select Block Management, and then select Refused Reasons.

2. Click New.

3. Enter a Code that will identify the reason the block was refused.

4. Enter a Description of the code, such as insufficient budget or conflicting booking.

5. Enter a Sequence number to indicate the position of this refused reason in a list of displayed values.

6. Click Save.

Editing Refused Reasons

When editing an existing block cancellation reason, you cannot modify the code.

1. In the Refused Reasons screen, click Search. You can enter a Code or a Description to narrow your search.

2. In the search results, select the code, click the vertical ellipsis, and select Edit.

3. Update the configuration and click Save.

Deleting Refused Reasons

1. In the Refused Reasons screen, click Search. You can enter a Code or a Description to narrow your search.

2. In the search results, select the code, click the vertical ellipsis, and select Delete.

3. Confirm your decision and click Delete.