Configuring Room Move Reasons

Room move reasons are used when moving a guest from one room in a property to another room in the same property after the reservation has been checked in.

Adding a Room Move Reason

  1. Select the Administration menu, select Booking, select Reservation Management, and then select Room Move Reasons.

  2. Click New and complete the following fields:
    1. Code. Enter a code for the Room Move Reason.

    2. Description. Enter the text that describes the reason for the room move.

    3. Sequence. Enter a number that controls the position of this code in listings. Codes without a sequence number assigned are listed in alphabetical order following codes with a sequence assigned. 

  3. Click Save.

Editing a Room Move Reason

  1. Select or confirm the Property.

  2. Enter search criteria and click Search.

  3. In the search results, select the code and click the vertical ellipsis.

  4. Click Edit.

  5. Update the configuration and click Save.

Deleting a Room Move Reason

  1. Select or confirm the Property.

  2. Enter search criteria and click Search.

  3. In the search results, select the code and click the vertical ellipsis.

  4. Click Delete.