Configuring Trace Texts

When you create traces for reservation, blocks, or AR accounts, you must first set up the standard messages that are available. When you create a trace, these texts can be selected and used as-is, or they can be modified as necessary.

Note:

When you create a trace text, it must be associated with a department.

Prerequisites for Trace Texts

Adding a Trace Text

1. Select the Administration menu, select Booking, select Reservation Management, and then select Trace Texts.

2. Click New and complete the following fields.

   1. Location. Select either Global (available for all properties) or Property (available for only the selected property) for the trace text location. If you select Property, you must enter or search for and select a property.

   2. Department Code. Enter or search and select the department associated with this trace text.

   3. Trace Text. Enter the text of the trace message. Up to 256 characters can be entered. 

   4. Sequence. Enter a number that controls the position of this code in listings. Codes without a sequence number assigned are listed in alphabetical order following codes with a sequence assigned. 

3. Click Save.

Editing a Trace Text

1. Select or confirm the Property.

2. Enter search criteria and click Search.

3. In the search results, select the code and click the vertical ellipsis.

4. Click Edit.

5. Update the configuration and click Save.

Deleting a Trace Text

1. Select or confirm the Property.

2. Enter search criteria and click Search.

3. In the search results, select the code and click the vertical ellipsis.

4. Click Delete.

• Prerequisites for Trace Texts