Checking Out Reservations

1. From the OPERA Cloud menu, select Front Desk, select Departures. You can also open Departure Search from the Expected Departures figure on the Departures Tile on your Dashboard.
2. Select a reservation from the search results and then click the Check Out button. Or click I Want to and select Check out.
3. Depending on the Cashier, check out Workflow Preference setting. For Billing:
   1. You can review and post additional charges or rebates using Post Charge:
   2. Click Check Out to settle window balances.
   3. For Folio Settlement :

      • Enter payment details for each window defaults based on payment details in routing instructions.

      • Click Settle and Send Folio to post payment and generate a folio.

      • Repeat for balance in other Billing windows.

      • When the balance is zero for all windows, click Checkout Now. To schedule a checkout, click Schedule Checkout For more information, see Scheduling a Checkout.

   4. To Checkout:

      • Click I Want to, click Post Charges to post charges to the reservation account.

      • Click I Want to, click Go to Billing to navigate to the Billing page.

      • Enter payment details for each window, it defaults based on payment details in routing instructions.

      • Click Settle and Send Folio to post payment and generate a folio or Settle Folio to just post the payment.

      • Repeat for balance in other Billing windows.

   5. When the balance is zero for all windows, click Checkout Now.

• Checking Out with an Open Folio