You can download profiles from your central reservation system to your property. OPERA Cloud automatically downloads the profile during profile advanced search, which evokes lookup from the central system. In order for this feature to work, you must have the Cloud Loyalty license active in your central system.
- From the OPERA Cloud menu, select Client Relations, select Profiles, and select Manage Profile.
- Click Go to Advanced Search.
- In the Search area, enter the profile name and any other search filters.
- Select External System from the LOV in advance search.
- Click Search. A list of profiles from the central system appear in the left column and the matches from the local database appear on the right. You can choose to download the profile from the central system database by clicking I Want To... and clicking Download Profile.