Resolving Room Maintenance Requests

To mark maintenance requests as resolved, do the following:
  1. From the OPERA Cloud menu, select Inventory, select Rooms Management, and then select Room Maintenance.
  2. Use the following search criteria to filter the maintenance requests:
    Room: Enter the room number whose maintenance request you want to resolve.
    Room Class: Search and select the rooms classes to filter the maintenance request.
    Reason: Select the maintenance request reason.
    Assigned To: Search and select the housekeeping attendants to whom the maintenance requests are assigned.
    Show: Select Unresolved to filter the unresolved maintenance requests.
  3. Select the required line items and select the Resolved check box.