Reporting Maintenance Issues

To report a maintenance request for a room and assign it to a staff for resolving, do the following:

  1. From the OPERA Cloud Administration menu, select Inventory, select Accommodation Management, and then select Room Maintenance.
  2. On the Room Maintenance screen, click New. Enter the following information and click Save:
    • Code: Enter a unique code to identify the room maintenance request code.

    • Description: Enter an appropriate description for the Room Maintenance request - the description should ideally describe what the Room Maintenance is about.

    • Sequence: Enter a number to determine the order in which room maintenance codes are displayed when listed. When two or more room maintenance have the same sequence number, they are displayed alphabetically.

    • Inactive: Select the check box to make the room maintenance request inactive. The inactive room maintenance requests are not available for selection when assigning them to rooms.