Managing Linked Profiles

Profile types provide a way to categorize and distinguish between the different entities attached to a Block. Linked profiles in Blocks are used to link one or multiple profiles to the block. These profile types include:

• Company. These are the businesses that book catering functions, sponsor guest reservations, or provide goods and services to your property.

• Travel Agent. These are for the professionals who book business at your property for their clients. Travel agent profiles are important in managing relationships and in handling the commissions you pay these accounts.

• Source. Sources are other persons or organizations that bring business to your property. For example, travel wholesalers or inbound tour operators.

• Group. A group is an affiliation that sponsors business at your property. Group business might include one-time events such as a family party, wedding, or conference; or repeat group events such as an annual benefit or trade show.

• Contact. Contacts are people who serve as an interface between your staff and a guest or business account. Contacts provide information that can be helpful in quickly resolving questions and making decisions. For example, assistants who make travel arrangements for a company’s executives.

To link profiles:

1. From the OPERA Cloud menu, select Blocks, and then select Manage Block to search for the block.
2. On Block Overview screen, scroll down to Show All, and click Linked Profiles link.
3. On the Linked Profiles window, select, Company, Travel Agent, Source, Groupor Contact.
4. Click Attach and in the Manage Profile dialog, click the profile you want to link and then click Select.