Configuring Reservation Alerts

Reservation alerts provide information that appears on reservations during check in, check out, or any time you open the reservation of an in-house guest.

You can create alert templates and add them to your property as needed. You can edit the descriptions while adding the template to the property, or you can edit it later by selecting Edit.

1. From the Administration menu, select Booking, select Alerts, and then select Alert Messages.
2. To add a new alert code:
   1. Click the vertical ellipses and then select New.
   2. Enter a property, a code, and a description.
   3. Click Save.
3. To edit an existing code:
   1. Search for a property, and the code if you know it.
   2. Locate the code in the search results and click the vertical ellipses for that code, and then select Edit.
   3. Edit the description or sequence.
   4. Click Save.
4. To delete an existing code:
   1. Search for a property, and the code if you know it.
   2. Locate the code in the search results and click the vertical ellipses for that code, and then select Delete.
   3. Confirm you want to delete the code by selecting Delete in the confirmation dialog.
5. To add and manage reservation alerts on the template level, perform the above steps in the Template tab.