Troubleshooting Mass Check In

Table 4-2 Troubleshooting Mass Check In Issues

Problem/Issue	Cause	Resolution
I selected multiple reservations in the Room Assignment screen results but the Mass Check In, Auto Assign, and Check In buttons are missing.	For access to mass check in you need both the Check In Reservations task and its subtask Mass Check In Reservations. Action buttons in the Room Assignment show in both the Table and List views.	1. Verify that you have both the Bookings – Check In Reservations task and the Bookings – Check In Reservations – Mass Check In Reservations subtask assigned to your user. 2. Ensure that you are in either the Table or the List view in the Room Assignment screen.

Problem/Issue

Cause

Resolution

I selected multiple reservations in the Room Assignment screen results but the Mass Check In, Auto Assign, and Check In buttons are missing.

For access to mass check in you need both the Check In Reservations task and its subtask Mass Check In Reservations.

Action buttons in the Room Assignment show in both the Table and List views.

1. Verify that you have both the Bookings – Check In Reservations task and the Bookings – Check In Reservations – Mass Check In Reservations subtask assigned to your user.

2. Ensure that you are in either the Table or the List view in the Room Assignment screen.

Parent topic: Mass Check In (Check In Multiple Reservations)