Account Details

The customer can navigate to this screen by selecting any account available on the accounts overview-summary section. The account details screen displays an important information pertaining to a current or savings account such as the account balances, transactions, current status of the account and the branch in which the account is held along with details on limits applicable on the account.

The complete account details are fetched on a real time basis from core banking system.

The Account Details screen provides the information below:

Account Number along with account nickname (if any), balance in the account, and Product Name
Account Info: It includes the basic information about the account, like Account Type, Account Currency, Account Status, Branch details.
Balances: It includes information like Available Balance, Amount on Hold, Net Balance, Un-cleared Balance
Limits: It includes information like Overdraft Limits, Advance Against Uncleared Funds Limit, Daily ATM Withdrawal, and Minimum Balance Required.

In addition to the complete snapshot of the account, the user can initiate the following transactions, through Quick Links:

Cheque Status Inquiry
Stop/ Unblock Cheque
Cheque Book Request
Request Statement

You are here How to reach here:

Toggle Menu > Accounts > Current and Savings > Overview > Account Summary > Account Number > Account Details
OR
Dashboard > Current and Savings widget > Account Summary > Account Number > Account Details

Field Description

Field Name	Description
Select Account	Account number in masked format along with the account nickname. The account number could be either the user’s PartyA party is any individual or business entity having a banking relationship with the bank. account or any linked party accounts that he has access to. If the user has set a nickname for the account, it will be displayed. Else he has the option to add it here.
Product Name	The product under which account is opened.
Nickname	The user defined description of the CASACurrent Account or Savings Accounts are operative accounts through which account holders perform day to day operations such as deposits and withdrawal of money. account will be displayed. Click , to add nickname, for more information on Account Nickname, click here.
Account Info
Account Type	Account type of the selected account that is Current or a savings Account.
Account Currency	The currency of the account.
Account Branch	Branch of the account / home branch.
Account Status	Status of the account. Status could be: Active Closed Dormant
Balances This section displays the balances in the account.
Available Balance	Available balance is the total available balance in the account.
Net Balance	Withdrawable balance in the account.
Amount on Hold	Displays the earmarked amount or the amount on hold in the account.
Unclear Balance	Un-cleared funds pertaining to the cheques and the clearing related to the account.
Limits This section displays the applicable limits for the account.
Overdraft Limit	The maximum credit allowed by the bank for the account.
Advance Against Uncleared Funds Limit	Advance against un-cleared funds limit for the account.
Daily ATM Withdrawal	The daily transaction amount limits for an ATMAutomated Teller Machine terminal allows customers having an ATM or debit card to perform several banking transactions such as cash withdrawal, balance inquiry, funds transfer, and so on. transaction.
Minimum Balance Required	The minimum balance to be maintained for an account.
Quick Links
Cheque Status Inquiry	You can click the link to inquire the cheque status.
Stop/Unblock Cheque	You can click the link to stop/unblock the cheque.
Cheque Book Request	You can click the link to request a cheque book.
Request Statement	You can click the link to request a account statement.
Transactions This section displays the account activity.
Opening Balance	Opening balance of the account for the current month.
Closing Balance	Closing balance of the account for the current month.
Date	The date of the transaction.
Description	The brief description of the transaction.
Reference No	Reference number of the transaction.
Amount	The amount of the transaction, with the debit/ credit indication.
Balance	Running balance in the user's account.

To view the savings and current account activity:

From the Select Account list, select the appropriate account.
The account activity details appear on screen.
Click to search transactions.
Enter the search criteria.
View the search results, based on search criteria.
OR
Click E-Statement to subscribe for the monthly electronic statement.
OR
Click Pre-Generated Statement to view a previously generated statement.
OR
Click Back to navigate to the previous screen.
OR
Click Download to download the transactions statement in csv, MT940, pdf, gif, ofx format.

Transactions -Search Criteria

Field Description

Field Name	Description
Select Account	Account number in masked format along with the account nickname (if any).
Search By	The transaction period. Options are: Current Month Previous Month Previous Quarter Select Date Range
Date From	The start date of the transaction for the search criteria. Start date cannot be greater than end date. This field appears if you select the Select Date Range option in the Search By list.
Date To	The end date of the transaction for the search criteria. This field appears if you select the Select Date Range option in the Search By list.
Reference Number	Reference number of transaction.
Transaction Type	The type of the transaction. Options are: All Debits Only Credits Only
Amount From	The from amount range, to narrow the search for transactions.
Amount To	The to amount range, to narrow the search for transactions.
Search Result
Opening Balance	Opening balance of the account.
Closing Balance	Closing balance of the account.
Date	The transaction date.
Description	A brief description of the transaction.
Reference No	Reference number of transaction.
Amount	The amount of the transaction, with the debit/ credit indication.
Balance	Running balance in the user's account.

The account details page, allows the user to add / modify/ delete account nickname

You can also initiate following actions using Quick Linkssection:

To inquire the status of a cheque, click Cheque Status Inquiry.
To stop/ unblock a cheque, click Stop/ Unblock Cheque
To raise a request for new cheque book, click Cheque Book Request.
To request for a statement, click Request Statement

E- Statements

The user can subscribe to receive an account statement regularly on an email address registered with the bank. ‘E-statement’ feature allows users to subscribe to receive e-statements. It is convenient for the user to keep track of their accounts without logging into channel banking. An option is also provided to the user to unsubscribe from the e-statement facility for the already registered accounts.

You are here How to reach here:

Toggle Menu > Accounts > Current and Savings > Overview > Summary > Account Number > Account Details > E -Statements

To subscribe to e-statements:

In the Account Details screen, click the E-Statements to subscribe to e-statements.

The Pop-up Message appears.
(Subscribe to E-Statement You will receive monthly statements for your account <Number in masked format> by email at <User’s email address>)
Click Subscribe to opt for receiving monthly statements on your registered email address.
The success message of request submission appears. Click OK to complete the transaction.

Note:
If the user has subscribed for the monthly statement;
(1) Click the E-statements link to unsubscribe for e-statements.
The Pop-up Message appears. (‘Unsubscribe to E-statements - You will stop receiving monthly statements for your card <; Number in masked format> by email at <User’s email address >)
(2) Click Unsubscribe if users wish to stop receiving monthly statements on registered email address.
(3) Click Proceed to Unsubscribe. The success message of request submission appears.

Pre-generated Statement

Pre-generated statements are statements that have been generated by the core banking application, for an account. Through this option, the user can view a statement that was generated previously – he may want to do this if he has missed a past statement for some reason. (Like accidentally deleting e-statements or misplacing his mail in case of a physical copy).

To download pre-generated statements:

In the Account Details screen, click Pre-generated Statement to view the pre-generated statement.
Specify the year / month to download the pre-generated statement, in the pop-up screen.

Field Description

Field Name	Description
Period
Year	The year for which the pre-generated statement to be downloaded.
Month	The month for which the pre-generated statement to be downloaded.
Statement Number	Statement number assigned to a statement.
From	Start date of the statement.
To	End date of the statement.
Download	Click the link to download the statement.

From the Period list, select the desired year and month for which pre-generated statement is to be generated.
Click Search to search for the statement for the selected period.
Click on Download column (.pdf) to Save / Print the statement.

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