Request Money
The Request Money feature targets users who have receivables due from various individuals which are also periodic in nature. As the name suggests the user needs to initiate a request to pull money from the debtor (the person from whom the money is due to be received) by providing details of the debtor through debtor maintenance.
Pre-Requisites
- Transaction and account access is provided to the retail user
- Transaction working window is maintained
- Debtors are maintained
Features supported in the application
Request money allows the user to
- Initiate SEPA Request Money
Workflow
How to reach here:
Dashboard > Payments Widget > Request Money
OR
Dashboard > Toggle Menu > Payments > Payments and Transfers > Request Money
To initiate a Request Money transaction:
Field Name |
Description |
---|---|
Request From |
Select the debtor from whom you need to request money. On selecting a debtor, the selected debtor's photo will also be displayed along with the name. |
Amount |
Specify the amount that is to be requested from the debtor. |
Request In |
Select the account to be credited with the specified amount. |
Balance |
On selecting an account in the Request In field, the net balance of that account is displayed below the field. |
Receive On |
Specify the date on which the money needs to be received. |
Note |
Narrative for the transaction. |
- From the Request From list, select the debtor to whom the money is to be requested, and then subsequently select the account maintained under debtor. The debtor details of the selected debtor appear.
OR
Click if you want to select a different debtor. - In the Amount field, enter amount that needs to be transferred.
- From the Request In list, select the account that needs to be credited with the amount.
- From the Receive On list, select the date on which the money needs to be received.
- In the Note field, enter for a note against the transaction, if required.
- Click
OR
Click to cancel the transaction.
OR
Click Go to Dashboard, to navigate to the dashboard.
. - The Review screen appears. Verify the details, and click
OR
Click to cancel the transaction.
OR
Click to navigate back to previous screen.
. - The success message appears along with the reference number.
Click Go to Dashboard, to navigate to the dashboard.
OR
Click More Payment Options to go to other payment options.
OR
Click Manage Debtors to create/ edit/ view debtors.
Note: If there is no debtor mapped, click on Add Debtor. And add the bank account details of the debtor.
FAQs
When will I receive the money I requested?