Add Money To Wallet

In order to make fund transfers or payments through the wallet, there should be balance available in the wallet. The wallet can be funded by one of the following ways:

• From user's own accounts (Only for Existing CASA users)
• Request fund from other user wallet
• Funding from external accounts like credit card, debit card, other bank accounts (depending on Payment aggregator support)

Funding wallet from any credit or debit card or using internet banking requires processing the transaction through a payment aggregator.

Using internet banking, a user can fund wallet using his own account available within bank. After a successful authentication, a user can select an account from which the wallet is to be funded.

How to reach here:

Dashboard > Wallets Widget > Add Money
OR
Toggle Menu > Payments > Payments and Transfers > Transfer Money > Add Money To Wallet

My Accounts

By selecting the ‘My Accounts’ option as transfer type, the user is able to initiate fund transfer from his own accounts held with the bank.

To add money to the wallet:

1. In the Transfer Type field, select the My Accounts option. The fields by which to initiate from own account transfer appear.

• From the Transfer From account list, select the account from which transfer needs to be made.
• In the Amount field, enter the transfer amount.
• In the Note field, enter the appropriate comment.
• Click Submit.
  OR
  Click Back to navigate back to the previous screen.
  OR
  Click Cancel to cancel the operation and navigate back to ‘Dashboard’.
  OR
  Click the Back to Dashboard link, to navigate to the dashboard.
• The Add Money To Wallet - Review screen appears. Verify the details, and click Confirm.
  OR
  Click Back to navigate back to previous screen.
  OR
  Click Cancel to cancel the operation and navigate back to ‘Dashboard’.
• The success message appears, along with the reference number and transaction details.
  Click Go to Dashboard, to navigate to the dashboard.
  OR
  Click More Payment Options to access other payment options.
  OR
  Click Add Favorite to mark the transaction as favorite. For more information click here.

Note: User with only Wallet account will not be able to see this option to transfer money from their account. It is only for those who have existing CASACurrent Account or Savings Accounts are operative accounts through which account holders perform day to day operations such as deposits and withdrawal of money. account with bank and have wallet account as well

Request from Wallet

With Wallet, user has the option to request funds from another wallet that is, from another user using the wallet.

User requests funds from the desired contact using the contact’s mobile number. User needs to enter the desired contact mobile number and specify the funding amount to initiate the request for funds. However, it is necessary for the contact (owner mobile number) to have registered for wallet services.

The application identifies whether the mobile number is registered for the wallet. If registered, the request is honored else the initiation is not permitted.

To request from the contact:

• In the Transfer Type field, select the Request from Wallet option. The fields to initiate the request from other wallet user appear.

• In the Requestee's Mobile Number field, enter the mobile number of the contact.
• From the Currency list, select the appropriate currency.
• In the Amount field, enter the amount to be funded.
• In the Note field, enter the appropriate comment.
• To request for funds from the contact, click Submit.
  OR
  Click Back to navigate back to the previous screen.
  OR
  Click Cancel to cancel the operation and navigate back to ‘Dashboard’.
  OR
  Click the Back to Dashboard link, to navigate to the dashboard.
• The Review screen appears. Verify the details and click Confirm.
  OR
  Click Back to navigate back to previous screen.
  OR
  
  Click Cancel to cancel the operation and navigate back to ‘Dashboard’.
• A notification is sent to the contact person, about the request to fund the user's wallet and the success message appears, along with the reference number and transaction details.
  Click Go to Dashboard, to navigate to the dashboard.
  OR
  Click More Payment Options to access other payment options.
  OR
  Click Add Favorite to mark the transaction as favorite. For more information click here.

External Resources

The user also has an option to fund the wallet from external resources like credit cards/debit cards/ other bank accounts (depending on Payment aggregator support). The user can add funds from the other bank account, even if does not hold account in the wallet account’s bank.

To add money to the wallet from external resources:

• In the Transfer Type field, select the External Resources option. The fields to initiate the fund request from external resources appear.

• In the Amount field, enter the amount to be funded.
• Click Submit. The user is directed to payment aggregator's page as set by Bank's Administrator, with the amount getting defaulted from this screen.
  OR
  Click Back to navigate back to the previous screen.
  OR
  Click Cancel to cancel the operation and navigate back to ‘Dashboard’.
  OR
  Click the Back to Dashboard link, to navigate to the dashboard.

Payment Method

• From the Select payment method list, select the appropriate method of payment.
• If you select Debit Card/ Credit Card option;
• In the Name on Card field, enter the name mentioned on the card.
• In the Card Number field, enter the credit or debit card number.
• In the Expiry Date field, select or enter the card expiry date.
• Click Proceed Securely . The user is directed to OTP verification screen.
• Enter the OTP as received on your registered mobile number and click Submit. For more information, click here.
• The success message appears, along with the reference number and transaction details.
  Click Go to Dashboard, to navigate to the dashboard.
  OR
  Click More Payment Options to access other payment options.
  OR
  Click Add Favorite to mark the transaction as favorite. For more information click here.
• If you select Net Banking option;
• From the Select your bank list, search or select your bank from which you want to add the funds. The user is directed to Login page of the selected bank.
• Enter the Customer Id and PIN to login to your account, and click Login.
• From the Select Account list, select your account from which you want to add the funds.
• Enter the OTP as received on your registered mobile number and click Submit. For more information, click here.
• The success message appears, along with the reference number and transaction details.
  Click Go to Dashboard, to navigate to the dashboard.
  OR
  Click More Payment Options to access other payment options.
  OR
  Click Add Favorite to mark the transaction as favorite. For more information click here.

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