Wallet Registration – Prospect User
In order to avail wallet and its services, user needs to register for the wallet. The Wallet registration option is available on the bank's portal so that, new user (prospect user) can also access and register for Wallet account to avail the benefits and services of the wallet account with the bank.
A prospect user needs to follow wallet registration process which involves a few steps.
Steps involved in wallet registration;
- A verification code will be sent to the user's mobile number entered at the first step of registration.
- User needs to enter the verification code as received.
- On successful authentication (OTP), the user needs to enter the personal details, such as name, date of birth, email id etc.
- User needs to provide the identification document details and address details
- System allows user to proceed further and create login credentials to get the registration process completed.
- Once registered user lands on the wallet dashboard and can start using the wallet.
How to reach here:
Bank Portal > Wallets - Signup
To register for the digital wallet:
- Click . The Wallet – SignUp screen appears.
Wallet – Sign Up Mobile Verification
Field Description
|
Field Name |
Description |
|---|---|
|
Welcome to Zig Bank Wallet |
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|
Sign up with mobile number |
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Mobile Number |
Mobile number of the user to be used for registration. |
|
I agree to the terms and conditions |
Select this checkbox to acknowledge agreement to the terms and conditions of registration for wallet access. |
|
Terms and Conditions Link |
Click this link to view the terms and conditions. |
- In the Mobile Number field, enter the mobile number of the user.
- Click the Terms and Conditions link to view the terms and conditions.
- Select I agree to the terms and conditions check box to acknowledge agreement to the terms and conditions.
- Click.
- The OTP will be received on the user's mobile number and Wallet – SignUp Verify your Mobile screen appears. For more information, click here.
- Enter the code and click .
- The Enter Profile Details screen appears, enter the relevant information.
Note:
1) Mobile number of the user should be unique and no existing accounts with same mobile number should exist with the bank.
2) Bank should maintain 2FA as OTP for the service of this transaction to work.
Welcome to Zig Bank Wallet - Enter Profile Details
Field Description
|
Field Name |
Description |
|---|---|
|
Gender |
The gender of the applicant. The options are:
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Title |
Title of the applicant. |
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First Name |
First name of the applicant. |
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Middle Name |
First name of the applicant. |
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Last Name |
Last name of the applicant. |
|
|
Email id of the applicant. |
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Date of Birth |
Date of birth of the applicant. |
- In the Gender field, select the appropriate option.
- In the First Name field, enter the first name of the applicant.
- In the Middle Name field, enter the first name of the applicant.
- In the Last Name field, enter the last name of the applicant.
- In the Email field, enter the email address of the applicant.
- In the Date of Birth field, select the date of birth.
- Click to continue to the next screen. The screen to provide the identification documents appears.
OR
Click to navigate back to the previous screen.
Welcome to Zig Bank Wallet - Document Details
Field Description
|
Field Name |
Description |
|---|---|
|
Welcome To Zig Bank Wallet Please provide any of the following document details for identity verification. |
|
|
Identity Document |
Select the document that you want to provide as a proof of identity. |
|
Enter (ID Card) Number |
Enter the ID Card number for the above selected document. |
|
I confirm that above details are correct and can be used for completing my identity verification. |
Select this checkbox to ensure the information provided by you is correct. |
- From the Identity Document list, select the appropriate document for identification.
- In the Enter (ID Card) Number field, enter the document number of the above selected identification document.
- Select the I confirm that above details are correct and can be used for completing my identity verification check box to confirm the information provided by you is correct.
- Click to continue to the next screen. The screen to provide the address details appears.
OR
Click to navigate back to the previous screen.
Welcome to Zig Bank Wallet - Address Details
Field Description
|
Field Name |
Description |
|---|---|
|
Welcome To Zig Bank Wallet Please provide address details |
|
|
Address 1-3 |
First line, second line and third line of the applicant's address details. |
|
City |
The name of the city in which the applicant lives. |
|
Country |
The name of the country in which the applicant resides. |
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Zip Code |
The zip code of the location of the applicant. |
- In the Address 1-3 field, enter the address details of the applicant.
- From the Country list, select the country of the applicant.
- In the Zip Code field, enter the zip code of the applicant.
- Click to continue to the next screen. The Setup Credentials screen appears.
OR
Click to navigate back to the previous screen.
Welcome to Zig Bank Wallet - Setup Credentials
Field Description
|
Field Name |
Description |
|---|---|
|
Welcome To Zig Bank Wallet Setup Credentials |
|
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User Id |
User name of the applicant which has been registered for login to the wallet. |
|
Password |
The password to be set by the applicant as per the password policy of bank. |
|
Confirm Password |
Re-enter to confirm the provided password. |
- In the User Id field, enter the user id of the applicant.
- In the Enter Password field, enter the password.
- In the Confirm Password field, re-enter the password.
- Click to confirm the details.
OR
Click to navigate back to the previous screen. - The success message of registering to the wallet appears.
Click to explore the wallet.
Note:
1) Currently users will not be able to use any future dated transaction or utilize pay later options using their Wallet Account.
2) Post wallet registration, if the wallet user subsequently wishes to apply for a savings/current account by going to a branch and an account is opened in the host system directly and not via OBDX. Branch user will change customer type to appropriate customer type and then open new account.
In this case, the OBDX bank administrator will need to operationally map the role of a "Customer" and remove the role of "Wallets" against the user in OBDX.
3) Only CASACurrent Account or Savings Accounts are operative accounts through which account holders perform day to day operations such as deposits and withdrawal of money. is supported for Merchants in Inward Remittance.
FAQs