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In this video you will learn how to check out a reservation using Auto
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Checkout. Let's get started. Navigate to front desk. Select Front Desk Workspace
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and then select quick checkout. Alternatively you can find the quick
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checkout option from the quick launch menu or select f2 on your keyboard to
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open the quick launch menu. On the quick launch menu scroll down and
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click shift + C or select shift + C on your keyboard to launch quick checkout.
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To search for reservations you must select a property. In this example I
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click the magnifying glass and select the property rosie from the list. Click
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select and then click search. Next select the reservations you want to check out.
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You can select the checkbox on the header to check out all the reservations.
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Or you can select the checkbox next to each individual reservation. You can
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select Auto checkout to check out one or more reservations. Auto checkout will
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verify the guests credit card has sufficient authorization to cover the
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balance, the direct billing accounts are not restricted and have not exceeded the
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limits and any cash guests folios have a zero balance. Depending on how your
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application is configured you may see the mass checkout option to check out
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multiple reservations by stepping through the checkout process for each
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individual reservation. Or you can use the zero balance option to checkout all
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zero balance reservations. In this example I click the auto checkout option.
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You can see one reservation successfully processed the auto checkout and two of
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the reservations did not process because the payment method of the direct bill or
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credit card is required for auto checkout and not set up on these
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reservations. In this example to checkout the reservation I select the outstanding
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folio amount and then select the cash payment method from the drop-down list.
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Next I click settle folio to process the payment. You must repeat this process to
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make a payment on each folio with an outstanding balance.
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Here you can see the folio amounts that posted to this account including the
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amount and the date. Now I can scroll down and click checkout now.
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The checkout process is complete click ok. Scroll down and click done.
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