Configuring Discount Reasons

Prerequisites for Discount Reasons

Discount reasons designate why a discount was made to the scheduled rate amount for a reservation. When a flat or percentage discount is entered on a reservation, OPERA Cloud requires you to select a discount reason.

When the Advanced Discount reservation control is active, an Advanced check box is enabled for you to configure discount reasons. Discount reasons are used in Auto Attach Element rule configuration to dynamically set a reservation discount amount based on the rules you configure.

Adding a Discount Reason

1. From the Administration menu, select Booking, select Reservation Management, and then select Discount Reasons.

2. Click New and complete the following fields:

   1. Code: Enter the code you want to assign to a discount reason. For example, ERR, WALK, RG, or MGMT.

   2. Description: Enter a discount reason explanation, such as agent error, walked guest, repeat guest, management decision, and so on.

   3. Display Seq: Enter a number that controls the position of this code in listings. Codes without a sequence number assigned are listed in alphabetical order following codes with a sequence assigned. 

   4. Adding Advance Discount Calculation Rules: Advanced Discount Reasons allow you to configure rule based discounting based on an occupancy range, discount amount, and a calculation rule (% of ADR).

      Note:

      Advanced Discount Reasons do not appear in the discount field list in Reservation Stay Details.

      1. Click the Advanced check box to identify the discount reason as an Advanced discount.

      2. Click Add Row to add new rules.

      3. Enter the Max Occupancy and the Discount (% of ADR) per rule:

         1. The Min Occupancy % auto-populates for the new rule added.

         2. Click X to delete a rule.

   5. Click Save and Continue to add another rule.

3. Click Save.

Editing a Discount Reason

1. From the Administration menu, select Booking, select Reservation Management, and then select Discount Reasons.

2. Enter search criteria and click Search.

3. In the search results, select the code, click the vertical ellipsis Actions menu, and then click Edit.

4. Update the configuration.

5. Click Save.

Deleting a Discount Reason

1. From the Administration menu, select Booking, select Reservation Management, and then select Discount Reasons.

2. Enter search criteria and click Search.

3. In the search results, select the code, click the vertical ellipsis Actions menu, and then click Delete.

4. Click Delete to confirm.

• Prerequisites for Discount Reasons