Configuring Property Interface Class of Service

Editing Interface Class of Service

  1. From the Administration menu, select Interfaces, then select Property Interfaces.

  2. Enter search criteria and click Search.

  3. Select the interface, then click the vertical ellipsis and select Edit.

  4. Select the Class of Service link and click Edit.

    1. Voice Mail Notification

      1. Disabled.: Select to disable voice mail notifications in OPERA Cloud.

      2. Enabled: Select to enable voice mail notifications in OPERA Cloud.

    2. Message light

      1. On/Off: Select to turn on the message light when a new voice mail arrives.

      2. Not changeable: Select to indicate that the message light is not supported.

    3. Automatic Check-in/out

      1. Disabled: Select to disable automatic check-in/out.

      2. Enabled: Select to allow automatic check-in/out.

      3. Enable with room move: Select this checkbox to allow automatic check-in/out when a room switch occurs only.   Note: On a checked-in reservation, changes to any of the following fields will trigger a guest update record message to the IFC Vendor (upon saving the reservation) - Last Name, First Name, Language, Title, Vip Code, Departure Date, Specials, Member Number, Member Level, and Member Type.

    4. Enable with Queue Room: Select this checkbox to send a check-in message to the interface system when the reservation room is placed on queue.  Expectation is that the vendor system handles the logic when guest's are currently in the room. (Available when the Queue Room OPERA Control is active).

    5. Name Display Format

      1. Standard format: Select a value from the list to determine how the guest's name is displayed in the external system.

      2. User defined format: Select this check box to configure an expression for different data to be provided to the external system.

        • Defined Format: Select from the list of values to configure the specific tag for the data.

        • Format Expression Table: Select a value from the list for the table to be used to retrieve the data. Table Columns will display in the Available panel for selection.

        • Format Expression: Select values from the Available panel and click > to move to the Selected panel. The Format Expression field will be updated based on your selection and can have free text added.

        Note:

        Upon creating a new MICROS POS of M87 or SPH, the User Defined Format is automatically activated and populated with the required data fields supported by this Vendor.

    6. Disable Room Equipment @ Check-in: Select this check box to disable sending a RoomEquipment message to the vendor immediately after the GuestIn message when the RoomEquipment does not change any guest rights. This is to eliminate processing unnecessary records when vendors support all messages but the needed data (Class of Service, No Post, etc.) is included in or understood with the GuestIn message.

    7. Disable Room Equipment @ Check-out.: Select this check box to disable sending a RoomEquipment message to the vendor immediately before the GuestOut message when the RoomEquipment does not change any guest rights. This is to eliminate processing unnecessary records when vendors support all messages but the needed data (Class of Service, No Post, etc.) is included in or understood with the GuestOut message.

    8. Disable Guest Data Change @ Check-out.: Select this check box to disable sending a GuestdataChange message to the interface at the time of a Checkout. This is to eliminate processing unnecessary records when vendors support all messages but the needed data is included in or understood with the GuestOut message.

  5. Click Save.

Parent topic: Configuring Property Interface