Working with Comp Windows

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Accessing Comp Windows

With the Access Comp Windows task granted, you can access comp windows 101 through 108.

  1. From the OPERA Cloud menu, select Front Desk, and then select In House or select Departures.

  2. Enter search criteria and click Search.

  3. Select the reservation from the search results and then click I Want To . . . and select Billing.

    The comp windows appear on the right-side of the Billing screen as windows 101 through 108.

  4. Select the comp window you want to work with.

Editing Price and Quantity

With the Edit Price Quantity Comp No Approval task granted, you can edit the price or quantity of a posting on windows 101-108 even if it has not been approved. With the Edit Price Quantity Comp With Approval task granted , you can only edit the price or quantity of a posting on windows 101-108 that has already been approved.

  1. From the OPERA Cloud menu, select Front Desk, and then select In House or select Departures.

  2. Enter search criteria and click Search.

  3. Select the reservation from the search results and then click I Want To . . . and select Billing.

  4. On the Billing screen, select a comp window (101 through 108), select a transaction, and then click the vertical ellipsis button and select Edit Posting.

  5. Edit the Price or Quantity as needed and click Save Transaction when finished.

Transferring a Comp Posting

With the Transfer Posting Comp No Approval task granted, you can transfer a comp posting without an approval code assigned to it.

Direct postings are not allowed in comp windows 101-108 and postings must be transferred from windows 1-8.

  1. From the OPERA Cloud menu, select Front Desk, and then select In House or select Departures.

  2. Enter search criteria and click Search.

  3. Select the reservation from the search results and then click I Want To . . . and select Billing.

  4. On the Billing screen, click the vertical ellipsis button and select Transfer Posting.

  5. In the Select a Transfer Scope pane, select Partial/Selected Posting.

  6. In the Select a Transfer Direction pane, select To a Folio Window.

  7. Select a comp window (101 through 108).

  8. In the Split Options pane, select one of the following options: Do not split, Amount, Percentage, or Quantity.

    Note:

    If you are transferring only a portion of the transaction charges, enter the amount, percentage, or quantity based on your selection.

  9. In the Selected Transactions pane, search for transactions by clicking the vertical ellipsis button and selecting Search Transactions.

  10. Enter search criteria such as the Transaction Code, Routing Code, or a Start Date / End Date to narrow your search results and click Search.

    Note:

    Only Transactions that are allowed to be transferred appear in the search results.

  11. From your search results, select one or more transactions, click Add.

  12. From the Selected section, select one or more transactions, click Next.

  13. Click Transfer to confirm the transfer.