Configuring Promotion Codes

Promotion Codes are used to configure, track promotional campaigns. Various rate codes can be linked to a promotion code which are displayed to reservation agents in Look To Book when filtering room and rate availability based on a promotion search. When the Hide Promotion Rates OPERA Control is active, rate codes linked to a promotion code are not displayed in Look to Book sales screen when the promotion is not selected for the availability search.

Prior to configuring promotion codes ensure you have configured Promotion Groups and Rate Codes.

Adding Promotion

  1. From the Administration menu, select Financial, select Rate Management, and then Promotion Codes.

    Note:

    With an active OPERA Multi-property Cross Reservation Cloud Service, promotion codes can only be created by clicking the Template tab. Once created, you can copy the configuration to specific properties using the Copy action. Refer to Copying Configuration Codes to Multiple Properties.

  2. Click New and enter the following details:

    1. Property: Confirm or select the property.

    2. Promotion Code: Enter an alphanumeric code for the promotion; this code cannot be changed once the promotion code is saved.

    3. Description: Enter the description of the promotion.

      1. Manage Translation: Allows you to add translations

    4. Promotion Group: Select the Promotion Group from list that the promotion belongs to, refer to .

    5. Category: Enter a category for the highlighted promotion code. You may enter any information, such as the membership program or level.

    6. Booking Start Date: Define the selling start date to determine the time frame this promotion code is active (Available only for reservation promotion codes).

    7. Booking End Date: Define the selling end date to determine the time frame this promotion code is active (Available only for reservation promotion codes).

    8. Check in Time: Enter the allowed check in time.

    9. Check out Time: Enter the allowed checkout time.

    10. Stay Start Date: Define the Start stay dates for which this promotion code may be used.

    11. Stay End Date: Define the End stay dates for which this promotion code may be used.

    12. Upgrade Allowed: Select this checkbox if the promotion signifies a room upgrade.

    13. Update Outside Booking Dates: Select this check box to allow edit of a reservation after the booking end date has passed.

    14. Long Description Enter a long description of the promotion.

    15. Instructions: Enter instructions for reservation agent. This information is available from the Promotion Details screen.

    16. Information: Enter details that further describe the promotion code. This information is available from the Promotion Details screen.

    17. Rate Codes
      1. Select Rate Codes for the promotion.

      2. Click New.

      3. Make your choice from the rate codes list that appears.

      4. Click Select.

      5. Repeat to add another rate code.

      6. To delete a rate code, click Vertical Ellipse, click Delete.

      7. Click Delete to confirm.

  3. Click Save.

Adding Promotion Codes with Comp Routing Instructions

Gaming badge.

Prerequisites for Promotion Codes with Comp Routing Instructions

  1. From the Administration menu, select Financial, select Rate Management, and then select Promotion Codes.

  2. Click New and select the Property tab. Enter the following details:

    Note:

    Comp Routing Instructions can only be added to a promotion code at the property level, not at the template level.

    1. Property. Confirm or select the property.

    2. Promotion Code. Enter an alphanumeric code for the promotion. You cannot change this code once the promotion code is saved.

    3. Description. Enter a description of the promotion.

      1. Manage Translations. Select to translate the description into another language.

    4. Promotion Group. Select the Promotion Group to which this promotion code belongs. For more information, see Configuring Promotion Groups.

    5. Category. Enter a category for the highlighted promotion code. You may enter any information, such as the membership program or level.

    6. Booking Start Date. Define the selling start date to determine the time frame this promotion code is active (Available only for reservation promotion codes).

    7. Booking End Date. Define the selling end date to determine the time frame this promotion code is active (Available only for reservation promotion codes).

    8. Check in Time. Enter the allowed check in time.

    9. Check out Time. Enter the allowed checkout time.

    10. Stay Start Date. Define the Start stay dates for which this promotion code may be used.

    11. Stay End Date. Define the End stay dates for which this promotion code may be used.

    12. Upgrade Allowed. Select this option if the promotion signifies a room upgrade.

    13. Update Outside Booking Dates. Select this check box to allow edit of a reservation after the booking end date has passed.

    14. Long Description . Enter a long description of the promotion.

    15. Instructions. Enter instructions for the reservation agent. This information is available from the Promotion Details screen.

    16. Information. Enter details that further describe the promotion code. This information is available from the Promotion Details screen.

    17. Attached Rate Codes. Use this section to search for rate codes and attach them to this promotion code.
      1. Click New.

      2. Make your choice from the rate codes list that appears.

      3. Click Select.

      4. Repeat to add another rate code.

      5. To delete a rate code, click the vertical ellipsis and select Delete.

      6. Click Delete to confirm.

    18. Promotion Routing Instruction. Use this section to attach comp routing instructions to the promotion code.

      1. Click New to add a comp routing instruction. See Managing Comp Routing Instructions for details.

      2. Authorizer Name. Click the vertical ellipsis and select New to add an authorizer for the comp routing instruction. See Comp Authorizers and Authorizer Groups for more information.

4. Click Save or click Save and Continue to save and add another code.

Editing Promotion

  1. From the Administration menu, select Financial, select Rate Management, and then Promotion Codes.

  2. Select or confirm the Property, enter optional search criteria, and click Search.

  3. From search results, click the row level Vertical Ellipsis for the Promotion Code and select Edit.

  4. Make the desired changes.

  5. Click Save.

Deleting Promotion

  1. From the Administration menu, select Financial, select Rate Management, and then Promotion Codes.

  2. Select or confirm the Property, enter optional search criteria, and click Search.

  3. From search results, click the row level Vertical Ellipsis for the Cancel Penalty and select Delete.

  4. Click Delete to confirm.