Copying Reservations

Prerequisites for Copying Reservations

Copying a reservation creates a clone of an existing reservation in any status. Using Look to Book you can change certain details on the new reservation, including the linked guest profile, the property, and stay details. If you copy a block reservation, you will pick up a room from the block allocation. If all available rooms in the block allocation have already been picked up, you can only copy a reservation if the block is designated as elastic; in this case, the new reservation will increase the allocation of the block.

The following list identifies the details that can be copied to a new reservation created using Copy Reservation. Payment Information can be copied when the Copy Credit Card Payment Methods and Copy (other) Payment Methods tasks are assigned to your role(s).

Table 3-3 Details

Copied Not Copied

Transportation

Attachments

Reservation Memberships

Room Assignment

Items

Reservation Discount

Routing 

Comp (101-108) Routing Instructions

Packages

eCertificates

Reservation Notes

External References

Payment Information

Housekeeping / Task Schedule

Linked Profiles

Service Requests

Reservation Preferences

Locators

Specials 

Accompanying Guests
 

Alerts 
 

Custom Charge Exemption 
 

Tickets 
 

Traces 
 

Transaction Diversion
 

Fixed Charges 
 

eCoupons

Copying a Reservation

  1. From the OPERA Cloud menu, select Bookings, select Reservations, and then select Manage Reservation.

  2. Enter search criteria then click Search.

  3. Select the reservation in the search result, click I Want To... , and then select Copy Reservation.

  4. Select the reservation information to be copied.

    1. Credit Card: Select checkbox to copy the credit card payment details.

    2. Other Payment Methods: Select checkbox to copy other payment details.

    3. Routing: Select checkbox to copy routing instructions. (Available when the Routing OPERA Control is active).

    4. Notes: Select checkbox to copy reservation notes.

    5. Item Inventory: Select checkbox to copy item inventory. (Available when the Item Inventory OPERA Control is active).

    6. Specials: Select checkbox to copy specials.

    7. Package: Select checkbox to copy sell separate packages.

    8. Click Copy Reservation.

  5. See Booking a Reservation.

Parent topic: Managing Reservations