Prerequisites for Setting a Reservation to Do Not Move Status
Once a room is assigned to a reservation, you can prevent the room from being reassigned by setting a do not move status on the reservation. The do not move status is in effect until the reservation is checked in and only other users with the Do Not Move Room task granted are able to reassign the room for the reservation. Once the reservation is in-house the do not move status is cancelled and room moves may be performed by as usual.
Setting a Reservation to Do Not Move Room Status
Once the reservation is in-house the Do Not Move status is cancelled and room moves may be performed.
From the OPERA Cloud menu, select Bookings, select Reservations, and select Manage Reservation.
Enter search criteria then click Search.
Select the reservation in the search result, click I Want to . . . then select Stay Details, or open the reservation by clicking the confirmation number link.
In the Stay Details panel, click the Room to open Room Details.
Click Mark as Do Not Move Room.
A lock symbol appears to the right of the room to indicate the Do Not Move status.
Setting a Reservation to Allow Room Move Status
To remove a Do Not Move, change the status to Allow Room Move.
From the OPERA Cloud menu, select Bookings, select Reservations, and select Manage Reservation.
Enter search criteria then click Search.
Select the reservation in the search result, click I Want to . . . then select Stay Details, or open the reservation by clicking the confirmation number link.
In the Stay Details panel, click the Room to open Room Details.
Click Mark as Do Not Move Room.
Related Topics
Parent topic: Managing Reservations