Configuring Departments

Use departments to group your employees into categories. You can also use departments in block and reservation traces to assign departmental responsibility for a trace task.

A department is assigned to each user when configuring new users.

Adding a Department

  1. Select the Administration menu, select Enterprise, select Chain and Property Management, and then select Departments.

  2. Click New and complete the following fields:

    1. Global/Property. Select Global to configure a department that is available in all properties or select Property to configure a department for a specific property.

    2. Code. Enter a code for the department (for example, BAN, CAT, ENG, or EXE).

    3. Description. Enter the full name for the department (for example, Banquets, Catering, Engineering, or Executive Office).

    4. Manage Translations. Select to translate the description into another language.

    5. Sequence. Enter a number that controls the position of this code in listings. Codes without a sequence number assigned are listed in alphabetical order following codes with a sequence assigned. 

    6. Email Address. Enter the email address for the department. When delivery methods are configured for the department, this is the department’s default email address.

  3. Click Save.

Editing a Department

  1. Enter search criteria and click Search.

  2. In the search results, select the code and click the vertical ellipsis.

  3. Click Edit.

  4. Update the configuration and click Save.

Deleting a Department

  1. Enter search criteria and click Search.

  2. In the search results, select the code and click the vertical ellipsis.

  3. Click Delete and confirm the deletion.