Managing Attendees on Package Events

When editing a package menu on the Edit Menu screen, you can edit the Expected, Guaranteed, and Actual attendee fields if they were populated on the event when added to the block. If you add attendees, the additional attendees are calculated in the Menu Revenue separately from the original number of package attendees to show the difference they make in revenue.

Updates for total attendees also update menu resources. If the value (Attendees) of Menu Resources match prior to the update of attendees on the event, the menu resources are automatically updated. If the values were different prior to the changes, the menu resources do not update.

Adding Attendees

You can edit the number of attendees in the Expected, Guaranteed, and Actual attendee fields if they were populated when the packages was added to the block.

1. From the OPERA Cloud menu, select Bookings, select Blocks, and select Manage Block.

2. Select or confirm the Property, enter additional search criteria, and click Search.

3. Select the block, click the block’s I Want To . . . action, and select Manage Resources.

4. Select the Event Resources link on the event.

5. From the Event Resources screen, select the event, select the event resource’s vertical ellipsis, and click Edit to edit the menu.

6. On the Edit Menu screen, adjust the following fields:

   1. Expected. If this field is populated, you can edit the number of expected attendees. Changing the value changes the Revenue amount.

   2. Guaranteed. If this field is populated, you can edit the number of guarantee attendees.

   3. Actual. If the event status is set to ACT and the field is populated, you can edit the number of actual attendees.

   4. Discount %. Changing the discount percentage changes the Revenue amount.

   5. Consumption Base. Selecting the Consumption Base check box changes the Menu Price column to a Forecast column.

7. In the table of menu items, you can edit certain the values and selections, such as Included, Consumption, Sales, Price, Expected, and so on. Changes to the menu items might affect revenue, for example, selecting the Included check box on a menu item excludes the menu item price from the Revenue total.

   1. Selecting a menu item in the table and clicking the item’s vertical ellipsis enables you to edit or delete the menu item.

8. Click Save.