Managing Block Status

To change the status of a block, including canceling a block.

  1. From the OPERA Cloud menu, select Blocks, and then select Manage Block.

  2. Enter search criteria and click Search.

  3. Select the block in the search result, click I Want to.. then Change Block Status or click the Block Status link in Block Presentation and click Change Block Status.

  4. Select an option:

    1. Rooms: Update the status for accommodation rooms allocated to the block.

    2. Catering (Events): Update the status for Events linked to the Block.

  5. Status: Select a status from the options available. The statuses available are based on the block status flow configured at your property. For more information, see Block Status.

  6. Click Save.

Canceling a Block

Cancel blocks to return room inventory held in the block back to house availability. Cancellation can also be for an inquiry or a tentative block that is either lost or declined (refusal) .

  1. From the OPERA Cloud menu, select Blocks, and then select Manage Block.

  2. Enter search criteria and click Search.

  3. Select the block in the search result, click I Want to.. then Change Block Status or click the Block Status link in Block Presentation and click Change Block Status.

  4. Select an option:

    1. Rooms: Update the status for accommodation rooms allocated to the block.

    2. Catering (Events): Update the status for Events linked to the Block.

  5. Status: Select a status from the options available. The statuses available are based on the block status flow configured at your property. For more information, see Block Status.

  6. Enter cancellation details:

    1. Block Cancel / Lost Reason: Select a cancellation reason from the list.

    2. Destination: Select a destination from list if the opportunity booked elsewhere.

    3. Property: Enter property name if the opportunity booked elsewhere.

    4. Description: Enter a description.

    5. Cancel PM Resv: Click to cancel any pseudo room reservations created for the block.

      Note:

      The cancellation number is recorded in the Changes Log.

    6. Click Save.

Parent topic: Blocks