Managing Reservation Inventory Items

Viewing Reservation Inventory Items

1. From the OPERA Cloud menu, select Bookings, select Reservations, and then select Manage Reservation.

2. Enter search criteria and click Search.

3. Select the reservation in the search results, click I Want To… and then select Item Inventory or click the Item Inventory link in Reservation Presentation.

   Note:

   The number that appears with the Inventory link indicates the number of inventory items linked to the reservation.

   A list of all inventory items for reservation appears

4. The following information appears for the inventory item:
   1. Code. The code for the inventory item.
   2. Description. The name of the inventory item.
   3. Quantity. The number of items attached to the reservation.
   4. Start Date / End Date. The range of dates and times for which the item is attached to the reservation. The default Begin Date is the reservation arrival date. The default End Date is the departure date. The default begin and end times are set in Item Inventory setup. If the item is included as part of a package, the dates shown here define the period when the package is attached to the reservation. When the Allow Inventory Items Outside Of Stay Days is active in OPERA Controls, you can select dates outside of the reservation stay period. Dates must overlap the reservation’s date range by at least one night.

   The Daily View panel shows a breakdown of inventory items per date for the reservation

   Note:

   Click the < > arrow buttons to navigate through the dates.

Adding an Inventory Item to a Reservation

1. From the OPERA Cloud menu, select Bookings, select Reservations, and then select Manage Reservation.

2. Enter search criteria and click Search.

3. Select the reservation in the search results, click I Want To… and then select Item Inventory or click the Item Inventory link in Reservation Presentation.

4. From the Item Inventory screen, click New.

5. Enter search criteria and click Search. Items and their availability are listed in the Available Inventory Items section.

6. To select an item, click the (availability) number link for the item and applicable start date.

7. Complete the following fields:

   1. Quantity. Enter or select the quantity of items required.

   2. Begin Date. Enter the date for which the item should be linked to the reservation (defaults to arrival).

   3. End Date. Enter the end date for the item (if left empty, OPERA Cloud assumes the departure date).

8. Click Add. The item appears in the Selected Inventory Items panel.

9. Click X next to an item in the Selected Inventory Items to remove it.

10. Click Save.

Editing an Inventory Item on a Reservation

1. From the OPERA Cloud menu, select Bookings, select Reservations, and then select Manage Reservation.

2. Enter search criteria and click Search.

3. Select the reservation in the search results, click I Want To… and then select Item Inventory or click the Item Inventory link in Reservation Presentation.

4. From the Item Inventory screen, select the inventory item.

5. Click the vertical ellipsis next to the item and then select Edit.

6. Update the item details.

7. Click Save.

Deleting an Inventory Item from a Reservation

1. From the OPERA Cloud menu, select Bookings, select Reservations, and then select Manage Reservation.

2. Enter search criteria and click Search.

3. Select the reservation in the search results, click I Want To… and then select Item Inventory or click the Item Inventory link in Reservation Presentation.

4. From the Item Inventory screen, select the inventory item.

5. Click the vertical ellipsis next to the item and then select Delete.

6. Confirm by clicking Delete.