Mass cancellation enables you to cancel multiple reservations in a single process. For example, this feature could be used to cancel non-guaranteed reservations with 6PM-hold reservation-type that have not arrived by the agreed time.
To cancel multiple reservations:
- From the OPERA Cloud menu, select Bookings, select Reservations Workspace, select Mass Cancellation.
- Enter search criteria, click Search.
- Select one or more reservations in search result.
Note:
Change to table view for multiple selection.
- Click Mass Cancellation and complete the following.
- Cancel Reason: Select a Cancellation reason .
- Description: Field defaults based on the reason selected; you can enter more details
- Delete All Traces: Select the delete reservation traces on the cancelled reservation.
- Ignore Cancel Penalty: Select to ignore the cancellation penalty based on cancellation rule.
- Cancel Sharers: Select to also cancel sharing reservations.
- Click Cancel Now.