Configuring Reservation Alert Messages

Reservation alerts provide information that appears on reservations during check in, check out, or any time you open the reservation of an in-house guest.

Alert messages are referenced in Global Alert rule-based alert configuration or used in the manual setup of Alerts on a reservation.

Adding Alert Messages

Note:

When the multi-property service is active, new Alert Messages  are created by selecting the Template tab. Once created, you can copy Alert Messages to specific properties using the Copy action. Refer to Copying Configuration Codes to Multiple Properties for more information.

1. From the Administration menu, select Booking, select Alerts, and then select Alert Messages.

2. Click New and enter the following details:

   1. Code: Enter a code for the alert message

   2. Description: Enter the alert message.

3. Click Save.

Editing Alert Messages

1. From the Administration menu, select Booking, select Alerts, and then select Alert Messages.

2. Enter search criteria and click Search.

3. Locate the code in the search results and click the Vertical Ellipses for that code, and then select Edit.

4. Edit the description or sequence.

5. Click Save.

Deleting Alert Messages

1. From the Administration menu, select Booking, select Alerts, and then select Alert Messages.

2. Enter search criteria and click Search.

3. Locate the code in the search results and click the Vertical Ellipses for that code, and then select Delete.

4. Click Delete to confirm.