2 Resolved Issues

This section contains a list of the customer-reported bugs that were resolved in this release.

Accounts Receivables

Bug ID Description

33015726

Manage Invoices within Accounts Receivables display an option to enter a Payment Method as intended.

32981727

Error handling works as intended while creating an AR account when the Account Picture does not match its setup in OPERA Controls.

32979685

The Account Name search in Direct Bill Transfer and the Reset action in the Manage Invoice Details screen work as intended.
- Records are retrieved based on the Account Name.
- Values Transaction Code, Transaction Subgroup, Cashier, and so on are reset.

32912414

The Manage Account Invoices screen fetches the next set of records when selecting the Load More option action
Search for the account and click the balance link. Once the account Invoices load, click Load More to fetch the next 50 results.

32846690

The Total Generated Charges value is right aligned along with the Total Amount value in Create Invoice.

32817521

The Guest Name column displays the correct guest name within the AR Transaction Research screen and the Manage Accounts Receivables screen.

32763709

While entering the Old Balance for AR Accounts, the following error messages appear for their respective scenarios:
Scenario 1 - When Aging Levels are not configured, the error message is: "Please configure the AR Aging Buckets."
Scenario 2 - When the Casheiring setting Check Transaction Code is not configured, the error message is: "Transaction code in parameter Check Transaction Code is not configured."
Scenario 3 - When the Cashiering setting Old Balance Transaction Code is not configured, the error message is: "Transaction code in parameter Old Balance Transaction Code is not configured."
Scenario 4 - When Cashiering setting AR Settlement Code is not configured, the error message is: "Please configure the Transaction Code for setting AR Settlement Code."

32739256

The AR Traces Resolved date indicates the business date the trace was resolved.

32714703

You can create a new AR Account for all Profile Types from a Hub location.

32702168

You can access the Manage Account screen when the Custom Numbers in the AR Account Invoices OPERA Control is active.

32666184

You can set up one or more AR fixed charges with the same or different frequencies without encountering any errors. An error message appears if an overlap is found or if the date range is outside of stay dates.

32640327

A user-friendly message appears when the AR Settlement Code is not configured in OPERA Controls and you perform a posting in the AR Enter Old Balances > Single Folio Balance window.

32162824

You can generates a batch AR statement that includes multiple accounts.

Block Management

Bug ID Description

32903958

You can navigate to Property Availability and view the availability by Date, Room Type, or Room Class. You can view the Block Details by navigating to the Group Rooms Control screen. You can go back to the Property Availability screen by clicking the Back to Property Availability link.

32824923

When the Profile Prompt For Blocks OPERA Control is set to R, you can save a block (on Create or Edit) when either an Account or Contact is attached (or both).

32774667

You can add Deposit and Cancellation rules upon changing Block Status.

32572801

The link to Edit and Actions options in the Room and Rate Grid are not available for a block in Pick-up status when there is no Sales Allowance configured for the specified date.

31803705

You can cancel reservation changes in blocks through the Rooming List.

Cashiering and Financials

Bug ID Description

33026358

You must log in with a cashier ID in order to post a currency exchange.

33018678

The Cashier Closure step in the End of Day (EOD) process closes any open cashiers with financial postings made at the property where the EOD runs. This means that the cashier is closed for any property or chain level user who made a posting and/or a payment at the property.
The tile within Manage End of Day shows the number of open cashiers that will be closed for the property when the EOD runs. This number could be different from the number of open cashiers listed under the Financials > Cashiering > Open Cashiers menu option as this screen lists all open cashiers for users at the property as well open cashiers for users granted with a chain level role.
Open cashiers with no financial postings and/or payments at the property are not closed during the EOD cashier closure step.
This functionality applies for properties where the Auto Close Cashiers control is either On or Off.

32979580

Folio Number in Folio History, Manage Account Invoices, and Direct Bill Transfer screens appear without any format masking.

32966654

When searching for packages in the Administration menu from the main Packages menu or from the Rate Code Packages panel, the number of records returned is increased from 100 to 2,000.

32966639

You can select multiple transactions from the billing window and perform actions.

32883695

When the Patron Tracking System (PTS) Membership Type based Comp Routing OPERA Control is active, only reservations that have the defined PTS membership attached can have postings routed to a comp window.

32841660

The rate details of all rows on the Pricing Schedules screen are now visible for Advanced Daily Rates.

32817784

You can view the price and allowance details in the Pricing Schedule for Bucket 2 and 3.

32788566

In the Administration menu when you navigate to different menu areas while a rate code is in an editable state, the rate code is not locked when you return to the rate code section.

32769142

In a scenario where the Offline Folio Application OPERA Control is inactive, the Offline Folio check box no longer appears in the Folio History screen.

32758391

The property list of values (LOV) is changed to a single select LOV from the Cashier Reports screen.

32731442

When you create a Package Code with a Posting Rhythm of "Post On Every X Night Starting Y Night," and you leave the fields for Start On Night and Post Every blank, the message, "Posting start and interval should be greater than or equal to 1" appears when you select Save. Once these fields are populated, you can save the Package Code successfully.

32724503

The Transaction Code list of values (LOV) for transactions displayed and allowed adjustment code/article codes for postings in the cited areas (Credit Bill, Debit Bill, Post IT, Passer By, Deposit, and Prepaid) can post without any errors.

32712578

In OPERA Controls, you can activate the Exclusive Cashier ID parameter only when exclusive cashier ID's are assigned to the cashiers within the chain.

32709976

The Comp Accounting Integration Service parameter is available in the Comp Accounting group within OPERA Controls when the Comp Accounting Service is active at the property.

32702413

When you generate a fiscal folio, performance is improved for the generation of the universal payload.

32702413

When you generate a fiscal folio, performance is improved for the generation of the universal payload.

32701263

The following is implemented generically, but is of specific interest for hotels in Italy:
When there is no response from Fiscal Layer Integration Platform (FLIP) while generating the deposit folio, if you try to settle the folio one more time, then no error is received and fiscal workflow triggers successfully.

32700291

The following is implemented generically, but is of specific interest for hotels in Italy:
OPERA Cloud calculates the amount due correctly in VAT Offset scenarios where the VAT Offset has not been posted yet, but the guest already made a payment.
For example, if an unsettled charge exists on a Folio window, and a timeout occurs when you generate a Ricevuta folio, the payment from the guest is still posted successfully. If you attempt another settlement, the Amount field on the Folio Settlement screen will be 0.00, because the guest already made a payment during the failed settlement and does not owe any additional payments. The VAT Offset is not posted by OPERA Cloud at this point. As a result, the Balance of the Folio window displays the amount equal to the expected VAT Offset. If you perform a settlement at this time, the guest continues to see a 0.00 amount on the Settlement screen and when the settlement completes, the VAT Offset is posted to the Billing screen and the Balance will be 0.00.

32697046

Paid Out receipts get generated according to the profile language when the Multi-language OPERA Control is active.

32692328

When the Folio No Reprint OPERA Control is active, you can transfer the Deposit Ledger transaction code within any window without splitting the amount. OPERA Cloud displays an error if the amount is split and transferred or if the transfer is performed after the Bill No. is generated for the Deposit Ledger transaction code.

32675337

When you perform fiscal folio settlement from Post It and a timeout occurs from the Fiscal Layer Integration Platform (FLIP), the charge(s) and payment automatically transfer to the room configured in the IFC Setting Room Number to which any Lost Interface Postings will be sent.

32668568

The following is implemented generically, but is of specific interest to properties in Italy:
In the IT_E-INVOICE export, only Payment Record is populating under the <DatiPagamento> tag. The Split Payment record is an internal record needed to balance the guest bill and so it is not being considered under the <DatiPagamento> tag.

32668469

The following is implemented generically, but is of specific interest for hotels in Italy:
The Country Exports IT_E-INVOICE and IT_E-INVOICE_DAY populate the attribute <ModalitaPagamento> with the correct value (MP05) when the folio is settled to the Direct Bill/City Ledger. Also, the <Beneficiario> tag no longer populates.
Note: The Exports (IT_E-INVOICE, IT_E-INVOICE_DAY) do not need to be recreated from the template in order for this change to take effect.

32663549

The following is implemented generically, but is of specific interest for hotels in Italy:
In a scenario where VAT Offset is configured, a folio exists with a VAT Offset transaction, and you generate a Credit Bill against the folio, the Folio Settlement screen displays the credit due to the guest, less the corresponding VAT Offset amount. If you choose to continue the settlement process, then the Credit Bill generates successfully.

32662062

The following is implemented generically, but is of specific interest for hotels in Italy:
In a scenario where the FATTURA Folio Type and its linked CREDIT FOLIO Bill number sequence value is set to extra large (up to 20 length), the IT_E-INVOICE / IT_E-INVOICE_DAY XML file is generated with the correct bill number (extra large length up to 20) populating at the Numero tag.

32648086

The Expected Departure Time field in Billing shows the departure time specified on the Reservation stay details.

32643241

The following is implemented generically, but is of specific interest for hotels in Italy:
The Country Exports IT_E-INVOICE / IT_E-INVOICE_DAY populates the <DettaglioLinee> section correctly and does not include Package Profit / Loss transactions.
Note: The Exports (IT_E-INVOICE, IT_E-INVOICE_DAY) must be recreated from the template in order for this change to take effect.

32619288

When you attempt to do a manual authorization on a Chip and Pin card that has no card details on it, the following message appears: "User won't be able to do Manual Authorization if Card number and Expiry date not exists."

32859796

The Journal by Cashier and Article Code report also records the articles posted using the Fast Posting feature.

32764141

The following is implemented generically, but is of specific interest to properties in Portugal:
When you perform a Deposit Refund and generate the Folio Tax - Style 07 report (foliotax_07), the Total Net Amt. column displays the amount as a negative value.

32684750

The CC Auth History report shows the correct data per the applied filters.

Client Relations

Bug ID Description

32603212

As the PTS Membership Type based Comp Routing parameter needs the Default PTS Membership Type setting to be configured, a validation message appears when attempting to turn on the parameter with a blank setting and when attempting to blank out the setting while the parameter is On.

32861072

On the Edit Profile screen and communication panels when an email is added and then deleted, the screen updates successfully to show that the email is removed.

32648426

You can see the Alternate Title, Alternate Name, and Alternate First Name just after the Name of the Contact profile.

32639356

OPERA Cloud can perform a Travel Agent Profile Lookup and Download from an external system when the external system uses either Agency or Agent as the Profile Type.

32490664

ID document scanner mapping changes:
The five-digit postal code returned by ID document scanner is mapped to the Postal Code field.
The postal code extension (if present) returned by the ID document scanner as a separate attribute is mapped to the Postal Code Extension field.

32490432

The ID Document Scanning feature supports date attributes (BirthDate, IssueDate, ExpirationDate) in ISO 8601 format YYYY-MM-DD only.
Date values sent in the response payload in any other format do not populate in the scan results screen, which causes an Invalid Value warning message to appear. If the date field is not populated with an appropriate value, you can enter the respective date manually.

32485954

ID document scanner mapping update: The gender value returned by ID document scanner as the "Gender" attribute is mapped to the Gender field in the UI.

32399024

A change is made to ensure the default email auto-populates in the Guest Profile creation screen.

32831995

For properties located in Norway and Sweden, you can generate the stat_countryspec statistics report to view the values for Business, Leisure, and Conference.

Country Specific

Bug ID Description

32898827

Country Specific - Taiwan:
When the General Setting, Information Collection Methods includes the value TW_E_INVOICE, and you generate an AR Invoice, the e-Invoice Details window does not appear during settlement.

Country Specific - Italy:
When the General Setting Information Collection Methods includes the value IT_LOTTERY_NO, and you generate an AR Invoice, the Lottery window appears during settlement.

32809065

Country Specific - Portugal:
When the Generate Proforma Invoice Cashiering parameter is set to N, you can configure the Information folio type.

32764389

Country Specific - Portugal:
When the Folio QR Code Cashiering parameter is On, and you generate a folio, the amount columns within the QR Code do not include thousand separators.

32762895

Country Specific - Taiwan:
A new value for Cashiering setting, Fiscal Folio Payment Types: Deposit (Advance Deposit Paid), is introduced.
Fiscal Folio Payment Type: Deposit selected. The e-Invoice generates successfully when the Deposit Transfer amount is equal to revenue amount (zero balance) in any window (1-8).
Fiscal Folio Payment Type: Deposit unselected. The Fiscal Folio is not generated when the Deposit Transfer amount is equal to Revenue amount (zero balance) in any window (1-8).

32729554

Country Specific - Portugal:
When the OPERA Control for Deposit Refund is On and if there are no deposit folios to refund, then in Billing, the Deposit Refund popup should not display the Deposit Refund button.

Customization

Bug ID Description

32952358

You can find and delete personalization records for federated users in the Manage Customizations screen.

Events

Bug ID Description

32763463

You can create an event and select a Function Space by clicking the Space list of values (LOV). You can use either the Show Available Spaces or the Show All Spaces option in the LOV to select a Function Space. Select a Function Space using the Select button and create the event.

32668497

At the hub level, you can create a block and navigate to the I Want To . . . Events from Template, select a Catering Template, and add the template to the block. The events and resources get created for the block.

32981719

The block description does not change in Manage Events when you click the I Want To . . . menu for the same record.

32831641

1. You can search for events in the Function Diary and scroll down to view events created for Function Spaces.
2. You can expand the Function Space that has overlapping events and view the details.

32808957

You can configure Weekend Days to appear in the Function Diary by defining the selection in the Weekend Days OPERA Controls.

32767375

When assigning an event to a space that requires an alternate, and the space is not available, a message appears indicating the space is not available for the master event.

32767256

In the Administration menu, you can configure a menu and add menu Items to it. You can enter a value in the Serving field. If you enter an invalid value, an error message appears.

32673064

You can copy/move Resources from the Event Resources screen. In the Copy Resources to Other Events screen, you can view events that are not in Return to Inventory status. You can select the event and click the Copy/Move button to copy/move the resources.

32665098

You can search for events using Event Type in the Function Diary. Events matching the search criteria appear in the color assigned to the status code, and all other events appear in gray regardless of the value in the Event label list of values (LOV).

32751653

You can create an Item Inventory by clicking the Save and Go to Presentation button. You are navigated to the presentation screen where the Quick Insert Number appears.

32830861

When the REP_EVENT_LIST_DETAILED report is scheduled through Report Scheduler, it generates as expected based on the selected filter criteria.

32682883

The Creation and Distribution Date radio Save buttons function as intended in the Banquet Event Order (BEO) report parameters form.

Exports

Bug ID Description

32850523

The following is implemented generically, but is of specific interest to properties in Italy:
In the IT_E-INVOICE export, in a scenario where an amount record exists in a financial transaction, it is getting populated under the <DettaglioLinee> tag, and for each generate trx code, the VAT breakdown populates under the <DatiRiepilogo> tag.

32912509

The following is implemented generically, but is of specific interest to properties in Italy:
IT_E-INVOICE and IT_E-INVOICE_DAY exports can be added successfully.

Front Desk

Bug ID Description

33015749

You can view all departure report parameters after saving.

32887891

A Profile Privacy confirmation message is presented at check-in for reservations matching the option set in the Show Profile Privacy Warning setting under the Front Desk group in OPERA Controls.

32836040

After completing the check-in for a reservation with a profile that has an identification type set to Passport ID Role, identifications in the profile remain unchanged.

32757760

You can now search for multiple rooms using the Room search field in the Available Room Search screen and assign rooms from the Rooms Assignment or Arrivals screen.

32745659

When you manually enter a credit card, a popup stating "Credit Card was manually entered" appears only if both EFT and Active and the PSD parameter is On.
The Card Present check box is available only when both EFT is Active and the PSD parameter is On.

32729347

When a room is not configured in the Door Lock System (DLS) Interface, the Create Key button is disabled so you cannot create the key.

32725855

When you modify stay details on a reservation and click Save, the Create Key screen appears. The valid Start Time on the Create Key screen is now defaulted to the property's current time as configured in the property's time zone. You can change the valid Until Time as required and create the key.

32715970

The Housekeeping status from various navigations is improved to refresh room statuses faster.

32715791

When you make a room move for an in-house reservation, the room selected in the Assign Room screen is used for completing the room move.

32702006

The "Credit Card was manually entered" message no longer appears when you do not enter a credit card manually or when you remove the credit card from the payment screen.

32617606

Processing of credit card authorizations and payments throughout OPERA Clouds uses the terminal selected by the user and saved to the browser cookies before or at the the time of processing.
Credit card authorization at check-in is processed based on the authorization rule selected and for the payment methods set in the Authorization at Check In control, including CP - Chip and Pin for properties where this functionality is active.

32151823

The report after completing the auto room assignment process opens in a new browser tab and displays the assignment status details as expected.

32667113

The Wake Up call companion screen refreshes at re-login.

32860459

The Queue Reservation Tile includes room types also configured as meeting rooms.

Integrations

Bug ID Description

32714000

External Systems created from the Oracle Hospitality Integration Platform (OHIP) are created as system type OHIP.
Business Events (BE) configured for the OHIP external system inserts the proper chain code in the Action_Type_Subscription db table.

32697452

The New action remains on the External System screen despite inactivating the business event cloud service.

32663121

Adding a Where condition for any Business Event (BE) that does not any Where conditions configured does not remove the existing Where condition from previously configured BEs.

Inventory

Bug ID Description

32822232

You can set Sell Limit at the House, Room Type, or Room Class level for any day(s) of the week and date range combination.

32667890

You can navigate to Room Pool Codes from a Hub location. You can create a new Room Pool code with translation using the New link and edit the code using the Edit option. You can also edit the translation text.

Miscellaneous

Bug ID Description

32977320

The Site Map provides direct access to menus if you have been granted access to those menus.

32774801

You can add multiple key options for the same position in the Translation panel of the Interface.

32718305

OPERA Cloud activates a spinner two seconds after a requested action to alert you that the requested action is processing.

32707511

The Read Key panel in the Property Interface Control is reading and displaying the key information.

32605638

The Manage Hubs in OPERA Cloud shows only the properties associated with the hubs assigned to you in combination with property or chain roles. If the property is not associated with any of the hubs assigned to you, you cannot access the property even if you have that property's role assigned.

Reports

Bug ID Description

32780668

In Shift Reports, the View Options link and the ability to personalize or customize the columns by dragging and dropping them in the result table are removed.
Note: It is recommended to manually remove existing personalization and customization to this screen. In Administration, select Enterprise, select User Interface Management, select Delete Customization, and delete all customizations for the ShiftReportsListing file on chain, hub, property, and user level as appropriate.

Reservations

Bug ID Description

32960018

When using either the Microsoft Edge or Chrome browsers, you can add packages to the reservation and save the reservation successfully.

32945100

When searching in Manage Reservation using the Arrival From date, the Arrival To date automatically sets at 30 days after the Arrival From date.

32876949

You can configure an Item for either Reservations or Events Item class. You can view the Quick Insert code for the configured Item.

32857779

The room number does not change if a room move was done earlier and the departure date is changed to the current business date.

32851979

After you edit and save changes on the Reservation presentation overview, the Reservation presentation screen changes to a non-editable state.

32843449

You can add the Room Class filter to the search criteria of the Reservation Search screens if the Room Class OPERA Control is active.

32836700

You can view Reservation Details in a separate page when you access the Reservation action from the I Want To . . . menu (from within the Room Diary) Go To option of a selected reservation.

32824353

The Rooms and Reservations sections of the Room Diary are moving together. The Firefox browser is not showing any misalignment in Room Diary when Check-in and Check-out are different in Property General Information.

32794608

Room Diary shows the green color status for clean rooms when the Inspected Status function is turned off in OPERA Controls.

32785325

All configured departments (property specific and global) appear in the Department list of values of the reservation_traces report as expected.

32785294

For upgrade rules that are configured as "% of difference," the calculated upgrade amounts are added per day to the original room rate of the original room type.

32768628

An unexpected error no longer appears when you hover your mouse over the existing reservation or Out of Order (OOO) after closing the I Want To . . . menu.

32761049

You can change the excluded quantity on a Selected Package element to zero.

32760921

You can shorten a package time frame as well as an item time frame on reservations that were checked in on previous days.

32760212

The package price displayed in the Look To Book Sales Screen (LTB) when the Show Add Separate Line Packages to Rates in the LTB is On.

32751840

No validations appear when you update/change the arrival and departure time.

32743759

After modifying Out of Order/Out of Service (OOO/OOS) dates in the Room Diary, the Manage OOO/OOS popup in the I Want To . . . menu now shows the updated OOO/OOS dates..

32743055

When you select the View In Currency option in the Look To Book Sales Screen (LTB) and select a currency, the room rates and the rate range appear in the equivalent value of that particular currency.

32737287

When you make a reservation in the Look to Book Sales Screen, you can view the breakdown of package price details for children in the rate information.

32723625

The registration of number serialization is changed from singleton to class level.

32685996

A Flex Number field (UDFN) allows you to enter a value with decimals.

32681040

For future and past reservations, you can see the first night rate amount on the Reservation presentation business card.
When a reservation is in checked-in and in departure status, you can see the current date rate value on the Reservation presentation business card.

32678619

You can view rate information in the desired currency by selecting "View in currency" from the action option.

32676298

In the Deposit Cancellation screen, after expanding the deposit record, the ellipsis for Receipt, View Deposit Information, and Detach Payment from this Rule appears when you zoom out or zoom in.

32666627

Both Due In and Due Out reservations appear in the one day view of Room Diary.

32662937

The Advance Checked In Only filter in Room Diary shows Advance Checked In Reservations for the current business dates.

32650144

You can select Confirmation Letters based on the profile language on the profile.

32607433

The scheduled History and Forecast report returns the correct data for Room Types per your parameter selections.

32586916

At the hub level when the source code field is accessed without selecting a property, the fields appear only one time even if the same codes are configured in multiple properties.

32492258

When you create a reservation with a BAR dependent rate, any rate restrictions to the underlying BAR rates are observable during the entire booking process.

Role Manager

Bug ID Description

32924790

When you log into OPERA Cloud, the First, Last, Phone, and Email values are synchronized by Oracle Identity Management (OIM).

32831654

The Column Options task is no longer available for assignment to chain level and property level roles in Role Manager. You can manage your own column options without any specific task.

32508202

The Associated Transaction Codes link is available only at the Property level of Role Management as transaction codes are configured at the Proeprty level only, not the Chain level.

Rooms Management

Bug ID Description

32759235

The Out of Order (OOO) and Out of Service (OOS) start date is editable. You can modify the start date of a new or existing OOO/OOS room to any future date.

32726110

When you try to inactivate a housekeeping attendant who is attached to a current day's task sheet, you get a error message stating: "The attendant is attached to a current task sheet. Please detach them to inactivate."
When you try to delete a housekeeping attendant who is attached to the previous night or current day task sheet, you get a error message stating: "The attendant is attached to previous or current task sheet hence cannot be deleted."

32668819

When you have the Reservation Management user task, you can click data points within the Statistics panel of the Housekeeping Forecast screen and get to the reservation search screens. When you do not have that user task, the numbers are read-only and not clickable.

32664400

When changing the room status from the Floor Plan, you only see the Room Status options according to the tasks that are assigned to your role.

32557594

When changing the room status from the Floor Plan, you only see the Room Status options according to the tasks that are assigned to your role.

Sales

Bug ID Description

32925450

You can log in at hub level and add To Do and Appointment tiles to your dashboard. You can click on the records within these tiles and navigate to the Manage Activities screen. You can again come back to the Home page and access these tiles again and navigate to the Manage Activities screen.

32891743

You can add Activity, To Do, and Appointments tiles to your dashboard and configure them without an Owner selected using the setting for navigating and viewing Activities.

32845422

You can add a To Do List tile to your dashboard and enable the Hide Completed checkbox within Settings to filter out completed Activities.

32762745

You can log in to a property (property language set in any language) that has no active activities for the current business date and add an Activity Tile to your dashboard.

Toolbox

Bug ID Description

32711457

You can view the Import Readme file and see the Mandatory columns to be populated for the Block Import process. A new mandatory column, BLK_Allotment_Origin, is introduced as part of the Block Import CSV. You can enter valid values "PMS" (if Block Origin is PMS) or "SC" (if Block Origin is SC) for this column.