Controlling the Synchronization Intervals That Display in the Synchronization Tab

This topic describes how to control the synchronization intervals that Siebel CRM Desktop displays in the Synchronization tab of the CRM Desktop - Options dialog box.

To control the synchronization intervals that display in the Synchronization tab

1. Use an XML editor to open the platform_configuration.xml file.

   For more information, see Files That the Customization Package Contains.

2. In the initialization_script-CDATA section, add the following code:

   <initialization_script>
     <![CDATA[
   application.settings.set("CustomSyncPeriods", "10 = page-sync-periods-10-
   minutes; 20 = page-sync-periods-20-minutes; 30 = page-sync-periods-30-minutes; 60 
   = page-sync-periods-1-hour; 1440 = page-sync-periods-1-day");
     ]]>
   </initialization_script>
   

   where:

   • The following code describes an interval in minutes and a resource string that you add in step 4:

     10 = page-sync-periods-10-minutes
     

3. Save and then close the platform_configuration.xml file.

4. Use an XMLeditor to open the package_res.xml file and then add the following code:

   <str key="page-sync-periods-10-minutes">Every 10 minutes</str>
   <str key="page-sync-periods-20-minutes">Every 20 minutes</str>
   <str key="page-sync-periods-30-minutes">Every 30 minutes</str>
   <str key="page-sync-periods-1-hour">Once an Hour</str>
   <str key="page-sync-periods-1-day">Once a Day</str>
   

   For more information, see Controlling the Predefined Synchronization Intervals.

5. (Optional) Set the default synchronization mode.

   For more information, see Synchronizing All Changes or Only Local Changes.

6. Republish the customization package on the Siebel Server.

   For more information, see Republishing Customization Packages.