Files That the Customization Package Contains

To customize some Siebel CRM Desktop features, you can modify XML files and JavaScript files in the customization package. Siebel CRM Desktop includes the following basic customization capabilities:

  • Adjusting the business logic to suit the business environment

  • Customizing the user interface

  • Specifying security and data validation rules

For more information, see Where Siebel CRM Desktop Stores Data in the File System.