Where Siebel CRM Desktop Stores Data in the File System

Siebel CRM Desktop places most files that it requires in the following folder:

%APPDATA%\Oracle\CRM Desktop\Profile\

where:

• APPDATA is an environment variable that the operating system automatically sets.

For example, Siebel CRM Desktop places most files that it requires in the following folder:

C:\Users\username\AppData\Roaming\Oracle\CRM Desktop\Profile

You can change this directory. For more information, see Setting the Installation Directory of the Siebel CRM Desktop Add-In.

The following describes where Siebel CRM Desktop stores data in the file system.

Micorsoft Windows Folder on Client	Description
%APPDATA%\Oracle\CRM Desktop\bin	Siebel CRM Desktop saves the following information: Add-in dll files. Resources that binary files use.For example, Microsoft Word helper for Outlook 2003 email processing. Microsoft Visual Studio run-time libraries. Help files.
%APPDATA%\Oracle\CRM Desktop\Profile	Siebel CRM Desktop saves the following information: The Data folder. This folder includes package files. Siebel CRM Desktop log files. Various database files.
%APPDATA%\Oracle\CRM Desktop\Profile\Data	XML and JavaScript files of the customization package. For more information, see Files That the Customization Package Contains.
%APPDATA%\Oracle\CRM Desktop\Profile\Logs	For more information, see Log Files You Can Use with Siebel CRM Desktop.
%TEMP%	When you download the customization package Siebel CRM Desktop places some files in a temporary directory.