Controlling the Time and Day When Synchronizations Occur

You can control the time of day and the day when Siebel CRM Desktop synchronizes to manage the load that synchronization puts on the Siebel Server. For example, to avoid an overloaded server, you can delay synchronizations that might normally occur at 9:00 A.M. on a Monday morning after a weekend sales conference to a later time.

Siebel CRM Desktop delays synchronization for the number of milliseconds that you specify. It adds this delay before it sends each server request to the Siebel Server. The delays are summative. For example, if 500 requests exist, and if the delay is 1200 milliseconds, then it delays the synchronization for 10 minutes.

To control the time and day when synchronizations occur

1. Use an XML editor to open the siebel_meta_info.xml file.

   For more information, see Files That the Customization Package Contains and Customizing Meta Information.

2. Add a tag named delays_schedule.

3. In the delays_schedule tag, set the following attribute to meet your scheduling requirements:

   request_delay DaySpec
   

   For more information, see Coding the Delays Schedule Tag.

4. Repeat step 3, as necessary.