Customizing the Product Name

The client displays the following text in a number of locations:

• Siebel CRM

• CRM Desktop

• Microsoft Outlook

You can change this text to a custom value.

To customize the product name

1. Use an XML editor open the package_res.xml file.

   For more information, see Files That the Customization Package Contains.

2. Create or modify any of the following attributes, as required:

   • <str key="app_name">CRM Desktop</str>

   • <str key="pim_name">Outlook</str>

   • <str key="remote_app_name">Siebel</str>

   For example, in the remote_app_name attribute, change Siebel to your company name.

3. Save and test your changes and then republish the customization package.

   For more information, see Republishing Customization Packages.