1. Siebel CRM Desktop for Microsoft Outlook Administration Guide
  2. Example Code of the Natural Keys Tag

Example Code of the Natural Keys Tag

The following code is an example of the natural_keys tag:

<natural_keys>
  <natural_key>
    <field>First Name</field>
    <field>Last Name</field>
  </natural_key>
  <natural_key>
    <field>Email Address</field>
  </natural_key>
</natural_keys>

In this code, if one of the following situations is true, then Siebel CRM Desktop detects two objects as duplicates:

  • First Name AND Last Name contain the same values

  • Email Address fields contain the same values