1. Siebel CRM Desktop for Microsoft Outlook Administration Guide
  2. Natural Keys Tag of the Connector Configuration File

Natural Keys Tag of the Connector Configuration File

The natural_keys tag is defined in the synchronizer tag. You use it to configure criteria to identify duplicated records during synchronization. The natural_keys tag includes the following items:

  • A set of natural_key tags that describe the criteria. Siebel CRM Desktop uses OR logic for all criteria that the natural_key tag describes.

  • A set of field tags. Each of these tags includes a field name that Siebel CRM Desktop examines to identify duplicates. Siebel CRM Desktop uses AND logic for all field tags.