1. Siebel CRM Desktop for Microsoft Outlook Administration Guide
  2. Form Tag of the Siebel Basic Mapping File

Form Tag of the Siebel Basic Mapping File

The form tag defines the ID of the form that Siebel CRM Desktop uses to display the object that the type tag defines. The forms_xx.xml file describes the form that includes the corresponding ID. For more information, see XML Code That Customizes Forms.

Siebel CRM Desktop includes the following attributes in the form tag:

  • message_class. Defines the Outlook message class for the form. This message class is an extension of native Outlook message classes. For example, IPM.Contact.SBL.Contact, or IPM.Contact.SBL.Account.

  • icon. Defines the icon that Siebel CRM Desktop uses to display the following objects:

    • The object that the type tag in the Outlook table view defines.

    • The icon views for small icons and list view modes.

    • A form caption icon that displays in the corner in front of the form caption. Siebel CRM Desktop stores icons in the platform_images.xml file. The value of the icon attribute must be the key value of the required image.

  • large_icon. If the user uses the large icon mode, then the large_icon attribute defines the icon that Siebel CRM Desktop uses to represent the object that the type tag defines. It stores icons in the platform_images.xml file. The value of the large_icon attribute must be the key value of the necessary image.

  • display_name. Defines the name that Siebel CRM Desktop displays on the form caption.