How Siebel CRM Desktop Maps Fields Between Siebel Activities and Outlook Calendar
The following describes how Siebel CRM Desktop maps objects between a Siebel CRM activity and Outlook Calendar.
Siebel Field | Outlook Field | Required | Description |
---|---|---|---|
Account |
Account association that the user specifies when the user links a CRM record. |
No |
Not applicable. |
Comments |
Description A private calendar item does not include a description. |
No |
Not applicable. |
Contacts |
List of contacts that is received from the list of participants that remain after employees are removed from this list when Siebel CRM Desktop resolves the primary email of the contacts. |
No |
The logic that applies for the Employees field also applies for the Contacts field. |
Created by |
User ID of the employee who creates the activity. |
Yes |
Not applicable. |
Created Date |
Timestamp of when the activity is created. |
Yes |
Not applicable. |
Description |
For more information, see How Siebel CRM Desktop Handles Private Activities. |
No |
The value that is set for a private To Do item is defined in the customization package and is included in the localization resources. |
Duration |
Duration |
Yes |
Not applicable. |
Employees |
List of employees that is received from the list of participants when Siebel CRM Desktop resolves the primary email of the employees. |
No |
Siebel CRM Desktop does the preliminary resolution when the user saves a calendar entry. To improve the quality of this list, the Siebel Server analyzes the processing that occurs on the server. It does this work after the next synchronization. |
ExceptionsList |
No direct mapping to the Outlook field exists. |
Yes |
For more information, see How Siebel CRM Desktop Handles a Repeating Calendar Entry. |
Meeting Location |
Location |
No |
Not applicable. |
Opportunity |
Opportunity association that the user specifies when the user links a CRM record. |
No |
Not applicable. |
Owner |
For more information, see How Siebel CRM Assigns Meeting Organizers. |
Yes |
Not applicable. |
PIM Meeting Participants |
List of participants for the calendar entry, delimited by a semicolon (;). |
No |
Not applicable. |
Planned |
Start Date/Time |
Yes |
Not applicable. |
Planned Completion/End time |
End Date/Time |
Yes |
Not applicable. |
Priority Values are:
|
Outlook priority Values are:
|
No |
For more information, see How Siebel CRM Desktop Maps the Priority Field. |
Private |
Private |
No |
Not applicable. |
Repeat |
Recurring flag |
No |
Not applicable. |
Repeat Frequency |
Siebel CRM Desktop uses a binary field that combines the data from a number of Outlook fields. The frequency is daily, weekly, monthly, or yearly. |
No |
Not applicable. |
Repeat Until |
Recurrence Range End |
No |
Not applicable. |
Type |
Type that the user specifies when linking the CRM record. The default value is Calendar Entry. |
Yes |
The user can choose the activity type in the form of the Outlook calendar item only for an activity that contains the following Display in value: Calendar and Activities The customization package defines the default value. You can change this value. |