1. Siebel CRM Desktop for Microsoft Outlook Administration Guide
  2. How Siebel CRM SSO Starts and Stops Interactive Authentication

How Siebel CRM SSO Starts and Stops Interactive Authentication

If the POST request to the EAI web service returns one of the following values, then CRM Desktop SSO starts interactive authentication:

  • HTTP Redirect (302)

  • HTML content

CRM Desktop SSO does one or more request and reply iterations during an interactive authentication. It monitors these iterations for the presence of one of the following stop conditions. If it encounters one of these conditions, then it stops the iteration:

  • If the setting for the EndpointRegExp registry key is:

    • Not defined. The URL must match the URL parameter that resides on the Login dialog box. This setting is the default value.

    • Defined. The destination URL must match the EndpointRegExp registry setting.

  • If the setting for the SuccessLoginRegExp registry key is:

    • Not defined. The HTML body must match the expression that the Siebel EAI server returns. This setting is the default value. For more information, see the description about SuccessLoginRegExp in Registry Keys That Control SSO for Siebel CRM Desktop.

    • Defined. The HTML body must match the setting of the SuccessLoginRegExp registry key.

The user can also close the dialog box at any time to stop interactive authentication. Siebel CRM Desktop interprets this closure and cancels interactive authentication. For more information, see Registry Keys That Control SSO for Siebel CRM Desktop.