Siebel CRM Desktop for Microsoft Outlook Administration GuideHow Siebel CRM Desktop Handles ActivitiesHow Siebel CRM Desktop Handles Activities This topic describes how Siebel CRM Desktop handles an activity. It includes the following topics: Overview of How Siebel CRM Desktop Handles Activities How Activities Are Created or Modified How Siebel CRM Desktop Processes Activities How Siebel CRM Desktop Resolves Participants and Email Recipients of Activities How Siebel CRM Desktop Displays Activities in Microsoft Outlook How Siebel CRM Desktop Sets the Primary Employee of Activities How Siebel CRM Desktop Handles Attachments