How Siebel CRM Desktop Handles Siebel CRM Data

This chapter describes how Siebel CRM Desktop handles some types of Siebel CRM data. It includes the following topics:

• How Siebel CRM Desktop Handles Activities

• How Siebel CRM Desktop Handles Microsoft Outlook Calendar Data

• How Siebel CRM Desktop Handles Microsoft Outlook To Do items

• How Siebel CRM Desktop Handles Microsoft Outlook Email Messages

• How Siebel CRM Desktop Displays Data That Is Not Directly Visible

• How a User Can Link Siebel CRM Records to Microsoft Outlook Records

• How Siebel CRM Desktop Handles Items If the User Removes the Siebel CRM Desktop Add-In