1. Siebel CRM Desktop for Microsoft Outlook Administration Guide
  2. Rule That Resolves Conflicts for Fields

Rule That Resolves Conflicts for Fields

The following predefined rule resolves conflicts for certain object types, including field values:

/*** FIELD RULES ***/
// Not synchronized
ar_manager.add_rule({ types: ["Contact", "Opportunity", "Account"], field: "Primary 
Position Id", resolution_fn: 
ar_helpers.resolution_resolve_not_synced_field_to("remote", false) });

where:

  • types: ["Contact", "Opportunity", "Account"] is a list of object types where Siebel CRM Desktop applies the rule

  • field: "Primary Position Id" identifies the field that contains the data that Siebel CRM Desktop uses to resolve the conflict.

  • resolution_resolve_not_synced_field_to is a rule that the Auto Resolver applies only for an object that Siebel CRM Desktop has not synchronized to the client. This situation can occur in a deduplication conflict.

The Auto Resolver applies this rule only for an object that it has not synchronized to the client. This situation can occur in a deduplication conflict.