Customizing Siebel CRM

This chapter describes how to customize Siebel CRM Desktop. It includes the following topics:

• Overview of Customizing Siebel CRM Desktop

• Customizing Field Behavior

• Customizing UI Behavior

• Validating the Data That Users Enter

• Process of Adding Custom Objects

• Adding Custom Dialog Boxes

• Removing Customizations

• Removing Child Objects

• Troubleshooting Problems That Occur When You Customize Siebel CRM Desktop