Overview of Oracle CRM On Demand Connected Mobile Sales

This chapter provides an overview of Oracle CRM On Demand Connected Mobile Sales. It contains the following topics:

About Oracle CRM On Demand Connected Mobile Sales

Oracle CRM On Demand Connected Mobile Sales puts Oracle CRM On Demand on your mobile device, keeping you connected to your data. With Oracle CRM On Demand Connected Mobile Sales you can:

Customize the application without having to write any code
Use existing Oracle CRM On Demand customizations
Add custom fields, field labels, and related objects
Add custom objects

Requirements for Using Oracle CRM On Demand Connected Mobile Sales

Before you can use Oracle CRM On Demand Connected Mobile Sales you must meet the following requirements:

Have administration privileges in Oracle CRM On Demand to enable Oracle CRM On Demand Connected Mobile Sales.
Have the privileges listed in the table in Privileges for Oracle CRM On Demand Connected Mobile Sales and have the country, currency, language, and locale set at the user level.
Have a valid subscription for Oracle Mobile Sales Data Access. This requirement enables Oracle CRM On Demand Connected Mobile Sales to exchange data with Oracle CRM On Demand.
Configure specific privileges in Oracle CRM On Demand. For more information, see Privileges for Oracle CRM On Demand Connected Mobile Sales.
Use Application Composer to make available record types and fields to users of Oracle CRM On Demand Connected Mobile Sales. For more information, see Using Application Composer.
Install Oracle CRM On Demand Connected Mobile Sales on mobile devices. For more information, see Installing Oracle CRM On Demand Connected Mobile Sales on Mobile Devices.
Make sure R16 compatibility mode is turned off and that stateless Web services are used. This prevents unnecessary stateful sessions. For more information on R16 compatibility mode and stateless Web services, see Oracle Web Services On Demand Guide.

Supported Mobile Devices

Oracle CRM On Demand Connected Mobile Sales runs on many Android and Apple iOS devices. For the specific list of supported devices, see the Oracle CRM On Demand System Requirements Web page:

http://www.oracle.com/us/products/applications/crmondemand/system-requirements/index.html