Customer Detail Exposure Report by Reason Code

How to print: Complete the Print Customer Detail Exposure Report Screen.

For more information: See the sample report in PDF format.

Contents:

• the customer action reason code selected for the customer action note

• the description of the customer action reason code

• the date range you entered at the Print Customer Detail Exposure Report Screen

• the sold-to customer number

• the bill-to customer number

• the street address for the customer

• the city, state, zip and country for the customer

• the day phone number and extension for the customer

• the evening phone number and extension for the customer

• the fax or mobile number and extension for the customer

Note: the Third Phone Number Type (L53) system control value determines whether the third phone number is labeled the Fax or Mobile number.

• the action note

Note: If there are multiple customer action notes for a customer, the report lists just the first note.

• the reason code totals

CS03_17r OMSCS 19.0 December 2019 OHC