Entering Additional Item Information
Purpose: The Work with Items screen provides the opportunity to work with additional information, such as:
• Comments: You can add comments or additional information about an item at the Work with Item/SKU Comments Screen. You can also select where comments will be printed (e.g., pick slips, invoices, reports, pop-up windows, all areas, or no areas).
• Special Source Prices: You have the option to define price breaks, or special pricing for certain items, through the Work with Special Source Price Screen.
• Item Coordinates: You can define items or SKUs that coordinate with a specific item, so that when a customer orders the item in order entry you can cross-sell the coordinates. See Working with Item Coordinates (WCIO).
• UPC codes: Use the Work with UPC Codes Screen to assign UPC codes to an item/SKU.
• Country and State Restrictions: You can restrict an item from being ordered in order entry if the item cannot be shipped to the country or state of the order. Use the Work with Item Restriction by Country/State Screen.
• Image Link: If the Use External Item Image (L55) system control value is selected, you can define the URLs where the item image and product information for the item are stored on an external image hosting application. See Item Image/Info Link Screen.
In this chapter:
• Work with Item/SKU Comments Screen
• Work with Special Source Price Screen
• Create Special Source Price Screen
• Work with Item Restriction by Country/State Screen
• Create Item Restriction by Country/State Screen
Work with Item/SKU Comments Screen
Purpose: Use this screen to enter comments about an item or SKU and identify where those comments should print or display. You can specify a different print or display selection for each line of item comments.
Item and SKU comments can appear on:
• pick slips
• invoices
• both pick slips and invoices
• reports
• a pop-up window when you add the item or SKU to an order
You can also specify to have the item comment appear nowhere. In this situation, you must use the Work with Item/SKUs menu option to review the comments.
Item or SKU level: You can enter item comments at either the base item level or the SKU level. If you enter both, the comments at the SKU level override the base item-level comments. For example, if item AB100 comes in RED, BLUE, and PINK, and if you enter item comments for the base item and for the RED SKU, the SKU-level comments will appear for the RED SKU only; the base item-level comments will appear for the BLUE and PINK SKUs.
Pop-up window: Comment lines whose Print code is set to Window prompt the Work with Item/SKU Comments Window to open when you enter the item code in order entry or maintenance. The window also opens when you:
• enter a quantity of the item at the Display Item Availability Screen in order entry (available by selecting Item Availability at the Select Customer Sold To for Order screen)
• enter the item as an exchange for a customer return (see Returning and Exchanging Items in Order Maintenance; or Introducing Return Authorizations (WRTA))
The pop-up window does not display when the item is added to an order in other ways, such as a price table premium or item coordinate.
How to display this screen:
• Non-SKUed item: At the Work with Items Screen, select Comments for the item.
• SKUed item:
- To enter comments at the base item level by following the instructions, above, for a non-SKUed item; or,
- Select SKU for the base item at the Work with Item Screen to advance to the Work with SKUs Screen, then select Comments for the SKU.
Field |
Description |
Print code |
This code indicates where to print or display your comments. Valid values are: • Print on picks and invoices = Comments print on the base pick slip, or on your unique pick slip and unique invoice if supported by your unique printing program. Comments do not print on the base invoice print program supplied by Order Management System. • Print on invoices only = Comments print on invoices only if supported by your unique invoice print program. Comments do not print on the base invoice print program supplied by Order Management System. • None (default) = Do not print or display. • Print on picks only = See the Pick Slip. • Print on reports only = Printing on reports is not currently implemented. • Window = Display in the Work with Item/SKU Comments Window when you select an item to add to an order Required. |
Comments |
The free-form comments that you can enter. Alphanumeric, 50 positions (each line); required. |
Work with Special Source Price Screen
Purpose: Use this screen to change, delete, display, or create price breaks on an item for a certain group of customers. Source prices are established at the base item level, not at the SKU level.
You can define additional special prices for associate customers (as defined in the Customer Sold To table). You can also specify a quantity required to receive the special source price.
Related system control values:
• If the Perform Source Pricing Validation (D62) system control value is selected and there are any source special pricing records set up for the source code on the order header, the system prevents you from adding any items to the order if they are not included in the special source pricing.
• The Pricing Values (B31) system control value controls the order in which the system evaluates pricing options for the order, based on the priority assigned to the Special by Source Sequence # (A82) system control value.
Note: To enter multiple item special prices by source code, you can also use Working with Source Codes (WSRC) or Working with Special Pricing by Source Code (WSPP).
How to display this screen: At the Work with Items Screen, select Source Prices for an item.
Field |
Description |
Source |
A code representing a group of customers to whom you sell. Alphanumeric, 9 positions; optional. |
Qty (Quantity) |
The number of units of the item that the customer must purchase to receive the special price. Numeric, 5 positions; optional. |
Price |
The price the customer pays for the item on qualifying orders. Numeric, 7 positions with a 2-place decimal; optional. |
Assoc price (Associate price) |
The price an associate customer pays for the item on qualifying orders. Numeric, 7 positions with a 2-place decimal; optional. |
Tax inclusive price |
The price a customer pays for the item on qualifying order subject to tax-inclusive pricing and VAT. On orders subject to VAT, tax does not accumulate in the Tax bucket; instead, the customer pays a tax-inclusive price and VAT is “hidden” on the order detail line. Included only if the Tax Included in Price (E70) system control value is selected. Numeric, 7 positions with a 2-place decimal; optional. |
Tax-inclusive associate price |
The price an associate customer pays for the item on qualifying order subject to tax-inclusive pricing and VAT. On orders subject to VAT, tax does not accumulate in the Tax bucket; instead, the customer pays a tax-inclusive price and VAT is “hidden” on the order detail line. Included only if the Tax Included in Price (E70) system control value is selected. Numeric, 7 positions with a 2-place decimal; optional. |
Screen Option |
Procedure |
Create a source price |
Select Create to advance to the Create Special Source Price Screen. |
Change a source price |
Select Change for a price to advance to the Change Source Price Screen. You can change any information on this screen except the item and source. See Create Special Source Price Screen for field descriptions. |
Delete a source price |
Select Delete for a price to delete it. |
Display a source price |
Select Display for a price to advance to the Display Source Price Screen. You cannot change any information on this screen. See Create Special Source Price Screen for field descriptions. |
Create Special Source Price Screen
To create: At the Work with Special Source Price Screen, select Create.
Field |
Description |
Source |
A code used to define a segment of your mailings. Validated against the Source Code table. See Working with Source Codes (WSRC). Alphanumeric, 9 positions. Create screen: required. Change screen: display-only. |
Qty (Quantity) |
The quantity of the item that the customer must purchase to receive this price break. Numeric, 5 positions; required. |
Price |
The selling price of the item when an order meets the defined source code and quantity requirements. This price applies to all SKUs of the item on the order. Numeric, 7 positions with a 2-place decimal; required. |
Tax inclusive price |
The selling price of the item when an order meets the defined source code and quantity requirements and the order is subject to VAT. This price applies to all SKUs of the item on the order. Displayed only if the Tax Included in Price (E70) system control value is selected. Numeric, 7 positions with a 2-place decimal; optional. |
Assoc price (Associate price) |
The selling price of this item when an order meets the defined source code and quantity requirements and the customer is an associate. Customers are eligible for associate price breaks if they are identified as associate customers in the Customer table and if Assoc = Selected in Order Entry. Numeric, 7 positions with a 2-place decimal; optional |
Tax inclusive associate price |
The selling price of this item when an order meets the defined source code and quantity requirements, the customer is an associate, and the order is subject to VAT. Customers are eligible for associate price breaks if they are identified as associate customers in the Customer table and if Assoc = Selected in Order Entry. Displayed only if the Tax Included in Price (E70) system control value is selected. Numeric, 7 positions with a 2-place decimal; optional. |
Purpose: Use this screen to create or delete a UPC code for an item/SKU.
You can create as many UPC codes for an item/SKU as you like; however, the system validates that you do not create a duplicate UPC code.
Pick pack verification: If you use pick/pack verification, you can use the UPC code to scan items as you pack them. Also, the UPC code prints on the item label you generate through pick/pack verification. See Working with Pick/Pack Verification (WPPV) for more information.
How to display this screen:
• for a non-SKUed item, at the Work with Items Screen, select UPC for an item. If the item has SKUs, an error message indicates: Must set UPC at SKU level.
• for a SKUed item, first advance to the Work with SKUs Screen (select SKU at the Work with Item screen); then, at this screen, select UPC for a SKU.
Field |
Description |
Item/SKU |
The code and description of the item. If the item contains SKUs, the SKU code is also included. Item code: Alphanumeric, 12 positions; display-only. SKU code: Alphanumeric, three 4-position fields; display-only. Item description: Alphanumeric, 120 positions; display-only. |
The type of UPC code. Informational only. Valid values are: • E13 = EAN-13, indicating a 13 position UPC code; however Order Management System does not validate the UPC length. • E8 = EAN-8, indicating an 8 position UPC code; however, Order Management System does not validate the UPC length. • UA = UPC-A, indicating a 12 position UPC code; however Order Management System does not validate the UPC length. • UE = UPC-E, indicating a 6 position UPC code; however Order Management System does not validate the UPC length. The last UPC type you used defaults. Alphanumeric, 3 positions; optional. |
|
A UPC code defined for the item/SKU. • A message similar to the following indicates if the UPC code has already been assigned to another item/SKU: UPC already assigned to ACB958. • A message similar to the following indicates if the UPC code has already been created for the item: UPC already assigned to IT948. Note: Include any leading zeros. For example, if the UPC code is 06012011, enter 06012011 and not 6012011. Alphanumeric, 14 positions; optional. |
|
Vendor |
A code that identifies a supplier who sells you merchandise. Vendor codes are defined in and validated against the Vendor table; see Working with Vendors (WVEN). Numeric, 7 positions; optional. |
To create: Enter the UPC type in the Type field and enter the UPC code in the UPC code field. Make sure to add any leading zeros. The bottom half of the screen displays the UPC code you just created.
• A message indicates if the UPC code has already been assigned to another item/SKU: UPC already assigned to ABC987.
• A message indicates if the UPC code has already been created for the item: UPC already assigned to ITEX.
Note: You cannot change a UPC code once the code is created. Instead, you must delete the UPC code and create a new code.
Work with Item Restriction by Country/State Screen
Purpose: Use country/state restrictions to prevent items from being added to an order in order entry/order maintenance if the ship to address for the order is in a country or state to which you cannot ship the items.
How country/state restrictions work: When you take an order for an item which is restricted from being shipped to the country or state of the ship to address, the item will be highlighted, and a message similar to the following will display in order entry/order maintenance:
Item (XXXXX) cannot be shipped to (COUNTRY/STATE).
Country/state restrictions are defined at the item level. For SKUed items, country/state restrictions apply to all SKUs of an item.
Setting restrictions for an entire country: Countries and states for countries are defined using the Work with Countries menu option. If the country's Require state? field is selected, then you must specify a valid state when you set an item restriction for that country, and you must set a separate restriction for each state to which you cannot ship the item.
Example: |
You have selected the Require state? field for the USA. To set an item restriction for a state: Enter the USA's code in the Country field and a valid state code in the State field. To set an item restriction for the entire country: you must set an item restriction for each state in the country. |
If the country's Require state? field is unselected, you can define item shipping restrictions for the entire country, or, if you wish, for valid states in that country.
Example: |
You have unselected the Require state? field for Canada. To set an item restriction for a province: Enter Canada's code in the Country field, and a valid state (province) in the State field. To set an item restriction for the entire country: Enter Canada's code in the Country field. Leave the State field blank. |
See Setting Up the Country Table (WCTY) for more information about setting up countries and states.
How to display this screen: Select Ctry/St Restr for an item at the Work with Items Screen.
Field |
Description |
Item |
The item that you selected at the Work with Items screen which is restricted from being shipped to specific countries or states. When you try to add this item to an order with a ship to address in a restricted state or country, order entry/maintenance displays an error message such as: Item (XXXXX) cannot be shipped to (COUNTRY/STATE). The item description is to the right. Item: alphanumeric, 12 positions; display-only. Description: alphanumeric, 120 positions; display-only. |
Country |
A country to which you cannot ship the item, or in which one or more states have shipping restrictions for the item. Countries are defined in and validated against the Country table. If the country's Require state? field is unselected, and you do not specify a state in the State field when setting up the item restriction, the restriction will apply to the entire country. See Setting Up the Country Table (WCTY) for more information on defining countries and states. Alphanumeric, 3 positions; optional. |
State |
A state which has a shipping restriction for the item. States for a country are defined using the Work with Countries menu option. See Setting Up the Country Table (WCTY). Alphanumeric, 2 positions; optional. |
Screen Option |
Procedure |
Create a country/state restriction for the item displayed on this screen |
Select Create to advance to the Create Item Restriction by Country/State Screen. |
Delete a country/state restriction for the item displayed on this screen. |
Select Delete for a country/state restriction to delete it. |
Create Item Restriction by Country/State Screen
Purpose: Use this screen to create a country/state restriction for the item you selected at the Work with Items screen.
How to display this screen: Select Create at the Work with Item Restriction by Country/State Screen.
Field |
Description |
Item |
The item that you selected at the Work with Items screen. When this item is ordered by a customer whose ship to address is in a restricted country or state, order entry/maintenance displays an error message such as: Item (XXXXX) cannot be shipped to (COUNTRY/STATE). Item: alphanumeric, 12 positions; display-only. Description: alphanumeric, 120 positions; display-only. |
Country |
A country to which you cannot ship the item, or in which one or more states have shipping restrictions for the item. The country will default from the Default Country for Customer Address (B17) system control value, but you can change it. Countries are defined in and validated against the Country table. If the country's Require state? field is unselected, and you do not specify a valid state in the State field when creating a Country/State restriction, then the item restriction will apply to the entire country. See Setting Up the Country Table (WCTY). Alphanumeric, 3 positions; required. |
State |
A state which has a shipping restriction for the item. States for a country are defined using the Work with Countries menu option. See Setting Up the Country Table (WCTY). Alphanumeric, 2 positions; required if the Require state? field for the country is selected in the Country table. |
Purpose: Use this screen to define the URLs where the image and product information for an item or SKU are stored on an external image hosting application.
Note: This option is available only if the Use External Item Image (L55) system control value is selected; otherwise, an error message displays: Image/Info Link not available - enabled by SCV L55.
Note: You need to specify the complete URL for an item image; the IMAGE_URL_PREFIX property. is not used for item images.
Import from OCDS: You can import primary item images from Omnichannel Cloud Data Service (OCDS) as well as other item-related data. This import is available regardless of the setting of the Use External Item Image (L55) system control value. See Importing Enterprise Foundation Data through Omnichannel Cloud Data Service (OCDS) for more information.
Displaying the item image:
• Work with Order Lines Screen (Adding Items to the Order): This screen displays the image for each item after you enter the item, and the image of the last item entered remains on this screen until you exit. The image that displays is:
- The image defined at the SKU level.
- If an image is not defined at the SKU level, the image defined at the item level displays.
- If an image is not defined at the SKU or item level, no image displays.
If you click on the image, the system opens a web browser to the URL specified in the Information Link field for the item/SKU on the Item Image/Info Link screen.
• Work with Items Screen (MITM): When you mouse over the item code, this screen displays:
- the image defined at the item level.
- If an image is not defined at the item level, the image defined for the first SKU in alphabetical order displays.
- If an image is not defined for the item or SKU, no image displays.
Image size: The image is displayed at 150 x 150 pixels at the Work with Order Lines Screen (Adding Items to the Order), and at 120 x 120 pixels at the Work with Items Screen in item maintenance.
How to display this screen:
• Item level: Select Image/Info Link for an item at the Work with Items Screen.
• SKU level: Select Image/Info Link for a SKU at the Work with SKUs Screen.
Field |
Description |
Item |
The item you selected at the Work with Items Screen. Alphanumeric, 12 positions; display-only. |
SKU |
The SKU you selected at the Work with SKUs Screen. Note: The SKU displays only if you are defining an image and information link for the SKU of an item. Alphanumeric, three 4-position fields; display-only. |
Item Description |
A description of the item. Alphanumeric, 120 positions; display-only. |
SKU Description |
A description of the SKU. Note: The SKU description displays only if you are defining an image and information link for the SKU of an item. Alphanumeric, 40 positions; display-only. |
The URL to the location of the item image on the external image hosting application. The system does not validate that the URL you enter is valid. Import from OCDS: See Importing Enterprise Foundation Data through Omnichannel Cloud Data Service (OCDS) for more information on importing this information from OCDS. Alphanumeric, 256 positions; optional. |
|
The URL to the location of the item information on the external image hosting application. The system does not validate that the URL you enter is valid. Note: If the URL is too long, the Work with Order Detail screen might not be aligned correctly. Alphanumeric, 256 positions; optional. |
