Purpose: Use this screen to define whether you can enter custom special handling instructions in upper and lower case, or in all upper case only.
Yes/No field: Select this field if you would like to enter custom special handling instructions in Order Entry in upper and lower case. This might be useful if you offer personalization or inscriptions, which can be case-sensitive, as custom special handling on certain items.
Custom special handling differs from standard special handling in that you can define entry fields, valid and default responses, and pricing by individual features. You associate the custom special handling format with an item by defining an additional charge code for the special handling format, and entering that additional charge code in the Item/Offer or Item/SKU/Offer table.
When entering an order for an item with custom special handling, a screen displays:
Leave this field unselected if you would like this screen to accept only upper case entries in the custom special handling input fields.
For more information: