Gift Acknowledgement

How to print: Generated through:

Streamlined Pick Slip Generation (WSPS) and Selecting Vendors for Drop Ship Processing (MDSP) (drop ship pick slips) if the Automatic Generation of Gift Acknowledgement (B92) system control value is set to P.

• billing if the Automatic Generation of Gift Acknowledgement (B92) system control value is set to B.

See the Automatic Generation of Gift Acknowledgement (B92) system control value for more information.

Bypass printing? If the Bypass Creation of Pick Forms during WSPS Pick Generation (K55) system control value is selected, no gift acknowledgements are generated through the streamlined pick slip generation process or through billing async. See that system control value for more information.

What if there are multiple pick slips for a gift order? The system generates a separate gift acknowledgement for each generated pick slip, so if some items on the order ship separately, both a separate pick slip and a separate gift acknowledgement are generated. Similarly, if you print drop ship pick slips for any items on the order, the system generates a separate drop ship pick slip for the items on the drop ship pick slip.

File naming: The system uses the print program, the user ID of the person who started the async jobs, the job date and time stamp, and the document sort number to name the gift acknowledgement PDF file. For example, a file named GIFTACKG.KBROWN.20090828.163639681_002.pdf indicates this is a gift acknowledgement PDF document generated by user KBROWN on August 28, 2009 and the document is the second document for a specific gift acknowledgement sort. Note: The user ID of the person who started the async jobs may not be the user ID of the person who generated pick slips or billed the order associated with the gift acknowledgement.

Sorting gift acknowledgements into separate PDF files: The PICKS_IN_SPOOL_FILE setting in Working with Customer Properties (PROP) indicates the maximum number of gift acknowledgement in a single PDF document. If the number of gift acknowledgements in a PDF document reaches the number defined in the PICKS_IN_SPOOL_FILE setting, the system creates a new PDF document.

Working with forms: See Forms Management (My Forms) for information on displaying gift acknowledgements and other forms.

Note: The information presented here is included on your gift acknowledgement only if your print program supports it. The Gift Order Acknowledgement Print Program (B90) system control value identifies the gift acknowledgement printing program to use. The standard graphical gift acknowledgement printing program is GIFTACKG. You would use this program if you print gift acknowledgement onto plain white paper and want the gift acknowledgement printing program to include your logo and supply the text boxes and other graphical elements.

Sample gift acknowledgements: See the graphical gift acknowledgement sample .

Contents: The INPUT_TYPE setting for your gift acknowledgement form in Working with Customer Properties (PROP) indicates the means by which your gift acknowledgement printing program obtains the data to print on the form. Each option is available only if your gift acknowledgement program supports it. Valid values are:

XML = The program uses the Pick Message from Order Management System (CWPickOut) to generate the gift acknowledgement.

DB = The program queries the database to generate the gift acknowledgement. The INPUT_TYPE setting for the standard printing program GIFTACKG is DB.

Gift Acknowledgement Sold To Label (ORDERED BY)

Logo

Company logo. See Setting Up Company Logos for Forms for setup information. The gift acknowledgement does not include an entity logo regardless of the setting of the Print Entity Image (K35) system control value.

Order Number and Ship To Number

The order number and the ship-to number, separated by a hyphen. The ship to number is set to 1 if there is only one shipping address.

From the order_nbr and order_shipto_nbr attributes in the Pick Message from Order Management System (CWPickOut) or the Order # and Ship to # fields in the Pick Control Header table.

Billing Batch Number

The billing batch number assigned to the associated pick slip. The system assigns a billing batch number to a pick slip generation run; you can use the billing batch number to confirm all of the pick slips in the batch at one time.

From the billing_batch_nbr attribute in the Pick Message from Order Management System (CWPickOut) or the PCH Billing batch # field in the Pick Control Header table.

Date

The date the gift acknowledgement was generated.

From the date_printed attribute in the Pick Message from Order Management System (CWPickOut) or the PCH Date printed field in the Pick Control Header table.

Sold To

sold to name and address

The sold-to name and address has the label ORDERED BY: and is enclosed in a rounded box on the base graphical gift acknowledgement. Includes the following:

Company name: The company name for the address of the sold to customer. From the sold_to_company attribute in the Pick Message from Order Management System (CWPickOut) or the NAM Company name field in the Customer Sold To table.

First name, middle initial, last name: The first name, middle initial, and last name of the sold to customer. From the sold_to_fname, sold_to_initial, and sold_to_lname attributes in the Pick Message from Order Management System (CWPickOut) or the NAM First name, NAM Initial, and NAM Last name fields in the Customer Sold To table.

Address line 1 and Apartment: The street address and apartment for the address of the sold to customer. From the sold_to_addr1 and sold_to_apt attributes in the Pick Message from Order Management System (CWPickOut) or the NAM Street address and NAM Apartment fields in the Customer Sold To table.

Address line 2: The second address line for the address of the sold to customer. From the sold_to_addr2 attribute in the Pick Message from Order Management System (CWPickOut) or the NAM Address line 2 field in the Customer Sold To table.

Note: Address lines 3 and 4 do not print on the pick form.

City, state, postal code: The city, state code, and zip code for the address of the sold to customer. From the sold_to_city, sold_to_state, and sold_to_postal_code attributes in the Pick Message from Order Management System (CWPickOut) or the NAM City, NAM State, and NAM Zip fields in the Customer Sold To table.

Country description: The country name for the address of the sold to customer. From the sold_to_country_name attribute in the Pick Message from Order Management System (CWPickOut) or the Country description field in the Country table. Note: The country name prints only if you are shipping to a country other than the default specified in the Default Country for Customer Address (B17) system control value.

Gift Acknowledgement Ship To Label

Logo

Company logo. See Setting Up Company Logos for Forms for setup information.

Order Number and Ship To Number

The order number and the ship-to number, separated by a hyphen. The ship to number is set to 1 if there is only one shipping address.

From the order_nbr and order_shipto_nbr attributes in the Pick Message from Order Management System (CWPickOut) or the Order # and Ship to # fields in the Pick Control Header table.

Billing Batch Number and Cart Number

The billing batch number assigned by the system to a group of pick slips and the cart batch number assigned to the associated pick slip. See Using Cart/Bin Picking.

From the billing_batch_nbr and cart_batch_nbr attributes in the Pick Message from Order Management System (CWPickOut) or the PCH Billing batch # and PCH Cart batch # fields in the Pick Control Header table.

Ship To

ship to name and address

The ship to name and address can be an order-level shipping address, a permanent customer ship to address, a recipient sold to customer, or the sold to customer on the order. See Assigning an Order Shipping Address, Using a Permanent Shipping Address in Order Entry, Adding a Recipient Order in Order Entry, and Entering Orders for more information. Includes the following:

Company: The company name for the address of the ship to customer. From the ship_to_company attribute in the Pick Message from Order Management System (CWPickOut) or the NAM Company name in the Pick Control Header table.

First name, middle initial, last name: The first name, middle initial, and last name of the ship to customer. From the ship_to_fname, ship_to_initial, and ship_to_lname attributes in the Pick Message from Order Management System (CWPickOut) or the NAM First Name, NAM Initial, and NAM Last Name fields in the Pick Control Header table.

Address line 1 and Apartment: The street address and apartment for the address of the ship to customer. From the ship_to_addr1 and ship_to_apt attributes in the Pick Message from Order Management System (CWPickOut) or the NAM Street Address and NAM Apartment fields in the Pick Control Header table.

Address line 2: The second address line for the address of the ship to customer. From the ship_to_addr2 attribute in the Pick Message from Order Management System (CWPickOut) or the NAM Address Line 2 field in the Pick Control Header table.

Note: Address lines 3 and 4 do not print on the pick form.

City, state, postal code: The city, state code, and zip code for the address of the ship to customer. From the ship_to_city, ship_to_state, and ship_to_postal_code attributes in the Pick Message from Order Management System (CWPickOut) or the NAM City, NAM State, and NAM Postal Code Scan fields in the Pick Control Header table.

Country description: The country name for the address of the ship to customer. From the ship_to_country_name attribute in the Pick Message from Order Management System (CWPickOut) or the Country description field in the Country table. Note: The country description prints only if you are shipping to a country other than the default specified in the Default Country for Customer Address (B17) system control value. If the Default Country for Customer Address (B17) system control value is blank and the country for the ship to address is the United States of America, the system truncates the country to United States of.

Date

The date the gift acknowledgement was generated.

From the date_printed attribute in the Pick Message from Order Management System (CWPickOut) or the PCH Date printed field in the Pick Control Header table.

Customer #

The number assigned by the system to identify the sold-to customer on the order.

From the sold_to_customer_nbr attribute in the Pick Message from Order Management System (CWPickOut) or the CST Customer # field in the Pick Control Header table.

Ship via description

The first 10 positions of the ship via description, such as UPS or Fed Ex.

From the ship_via_desc attribute in the Pick Message from Order Management System (CWPickOut) or the VIA Shipper Name field in the Ship Via table.

Order Level Message

The first four order level messages on the order whose Print flag is set to Print on Both or Print on Picks.

See the Work with Order Messages Screen for more information on order level messages.

From the msg attribute in the Pick Message from Order Management System (CWPickOut) for msg_type OH or the OMS Message field in the Order Message table.

Gift Acknowledgment Header Information

Date of Order

The date the order was placed.

From the order_date attribute in the Pick Message from Order Management System (CWPickOut) or the OHD Order date field in the Order Header table.

Purchase Order No.

The purchase order number, if any, that was provided by the sold-to customer. You can enter a purchase order number on the Work with Order screen in order entry.

From the po_nbr attribute in the Pick Message from Order Management System (CWPickOut) or the PCH PO # field in the Pick Control Header table.

Source Code

The source code from the order header.

From the source attribute in the Pick Message from Order Management System (CWPickOut) or the OHD SRC Source code field in the Order Header table.

Packer

Not currently implemented.

Shipped Via

The first 10 positions of the ship via description, such as UPS or Fed Ex.

From the ship_via_desc attribute in the Pick Message from Order Management System (CWPickOut) or the VIA Shipper Name field in the Ship Via table.

Customer No.

The number assigned by the system to identify the sold-to customer.

From the sold_to_customer_nbr attribute in the Pick Message from Order Management System (CWPickOut) or the CST Customer # field in the Pick Control Header table.

Order No.

The order number associated with the gift acknowledgement.

From the order_nbr attribute in the Pick Message from Order Management System (CWPickOut) or the Order # field in the Order Ship To table.

Page No.

The number of this gift acknowledgement page.

Gift Acknowledgement Detail Information

Line No.

A unique number to identify the pick slip line number for the item.

From the pick_line_nbr attribute in the Pick Message from Order Management System (CWPickOut) or the PCD Line # field in the Pick Control Detail table.

Items Ordered

The number of units ordered on the order line. From the qty_ordered attribute in the Pick Message from Order Management System (CWPickOut) or the ODT qty ordered field in the Order Detail table.

Items Shipped

The quantity of the item to ship on this gift acknowledgement.

From the qty_printed attribute in the Pick Message from Order Management System (CWPickOut) or the PCD Original qty printed field in the Pick Control Detail table.

Back Ordered

The quantity of the item that is currently unavailable. A backorder quantity displays if the item in on backorder, held, a drop ship item, or a future arrival item.

From the qty_bo attribute in the Pick Message from Order Management System (CWPickOut) or the PCD Qty Backordered field in the Pick Control Detail table.

Drop ship items: The gift acknowledgement lists drop ship items as backordered until you generate a drop ship pick slip or purchase order for the drop ship items. However, the gift acknowledgement still lists drop ship items as backordered even after a drop ship pick slip or purchase order has been generated for the drop ship items if the Add Printed Drop Ship Lines as Backordered on Pick (E93) system control value is selected.

Held lines: Order lines that are held are listed as backordered. You can put an item on hold by selecting the Hold option at the Work with Order Line Screen (Changing/Adding an Item) or by  Putting a Line on Hold through a Special Handling Format.

Location Code

The location in the warehouse where the item is picked. Included only for items shipping on this gift acknowledgement.

From the whse_location attribute in the Pick Message from Order Management System (CWPickOut) or the Location field in the Pick Location table.

Item Number

A code that represents a unit of inventory. A SKU code, such as RED MEDM, prints below the item number if the item contains SKUs. Note: The item may have been ordered using a different item number if it is part of a set, or if it was ordered by alias.

From the item and sku attributes in the Pick Message from Order Management System (CWPickOut) or the ITM Number and SKU Code in the Pick Control Detail table.

Set items: If the set master or its component items are flagged as ship alone items, a separate gift acknowledgement prints for each item included in the set with the message **Other Items Shipped Separately**. The system includes the set master with a component item that is assigned to the same ship via in order to avoid printing the set master on its own gift acknowledgement. If the set master and its component items are not flagged to ship alone, the master and components print on the same gift acknowledgement as the other items. The total for the set prints on one gift acknowledgement. For more information on set items, see Entering Set Information (WSET).

Gift wrap: The message GIFT WRAP prints on a separate line if the item is flagged for gift wrap. The gift wrap charge is indicated in the Unit price and Extension columns.

Special handling instructions: A detailed description of any special handling option, such as color, material, monogramming, engraving, style, or size prints underneath any item to receive special handling. The special handling charge is included in the Shipping & Handling total on the gift acknowledgement. Custom special handling information that prints on the gift acknowledgement is the special handling option, the customer response, and the special handling charge. Standard special handling instructions are preceded by the description of the additional charge code you use to identify standard special handling.

Item or SKU comments: Only comments flagged to Print on picks and invoices or Print on picks only print on the gift acknowledgement. Comments can be entered at the base item level or SKU level by selecting Comments for an item at the Work with Items Screen.

Order line message: Order line messages flagged to Print on Both or Print on Picks print on the gift acknowledgement. You can enter an order line message by selecting Messages for an item at the Work with Order Lines screen.

Description

A description of the item. A description of the SKU is also included if the item contains SKUs.

From the item_desc and sku_desc attributes in the Pick Message from Order Management System (CWPickOut) or the Description field in the Item table and Description field in the SKU table.

Unit Price

The amount the customer pays for each unit of the item. Included only for items on this gift acknowledgement.

From the selling_price attribute in the Pick Message from Order Management System (CWPickOut) or the PCD Price field in the Pick Control Detail table.

Extension

The item price times the quantity shipped on this gift acknowledgement.

From the selling_price_extended attribute in the Pick Message from Order Management System (CWPickOut) or the PCD Extension field in the Pick Control Detail table.

Gift Acknowledgment Message

The message **** Gift Acknowledgement **** prints after all of the items on the gift acknowledgement.

Shipped Separately Message

The message **Other Items Shipped Separately** prints above the totals if other items on the order printed on a separate gift acknowledgement. See Splitting an Order Across Multiple Picks for more information on when the system splits an order into more than one pick.

Gift Acknowledgment Totals

Totals print on the last page of a multi-page gift acknowledgement.

Total Merchandise

The total merchandise value of all items shipping on the gift acknowledgement, after applying any discounts or repricing. This total does not include backordered, held, or drop ship items, even if they are printed on the gift acknowledgement, because they are not included in this shipment. Also, this total does not include canceled or soldout items, items shipped separately, or items with allocation stock errors.

From the merch_amt attribute in the Pick Message from Order Management System (CWPickOut) or the PCH Merch field in the Pick Control Header table.

Shipping/Handling

The total shipping and handling for this shipment, including any freight, additional freight, duty, additional charges, and special handling.

If the Prorate Freight Charges (D39) system control value is unselected, the system charges all freight charges on an order with the first shipment; in this situation, all freight charges are added to the first gift acknowledgement generated for the order. If the Prorate Freight Charges (D39) system control value is selected, the system charges a proportional amount of freight for partial shipments on an order. However, if the Prorate Freight Charges (D39) system control value is selected and all of the items on the order are exempt from freight, the system applies any item and weight charges defined for the ship via to the first gift acknowledgement generated for the order.

Note: If a negative additional charge is applied to the order, the system deducts the amount from the shipping and handling total.

Note: From the freight_amt + addl_freight_amt + addl_charge_amt + hand_charge_amt attributes in the Pick Message from Order Management System (CWPickOut) or the PCH Freight + PCH Add’l Freight + PCH Add’l Charges + PCH Handling fields in the Pick Control Header table.

Sales Tax

The total tax for all items shipping on the gift acknowledgement. This total may include tax on shipping and handling, additional charges, and GST (Goods and Service tax) and PST (Provincial Service tax) tax rates which are specific to companies that operate in Canada and orders shipped to and within Canadian boundaries. For more information on GST and PST tax rates, see Setting Up Order Entry Values.

Note: Sales tax does not include VAT (Value Added Tax), a taxing method that applies in only certain states and countries and includes the tax in the price of the item. For more information on VAT, see the description of the Tax Included in Price (E70) system control value.

From the tax_amt + gst_amt + pst_amt attributes in the Pick Message from Order Management System (CWPickOut) or the PCH Tax + PCH GST + PCH PST fields in the Pick Control Header table.

Order Total

Total merchandise, shipping and handling, additional charges, and tax, for this shipment.

From the total_order_amt attribute in the Pick Message from Order Management System (CWPickOut) or the PCH Total Order Amount field in the Pick Control Header table.

Total Paid

The amount the customer prepaid. This total is zero if the customer used a credit card payment method.

From the amt_paid attribute in the Pick Message from Order Management System (CWPickOut) or the PCH Amount Paid field in the Pick Control Header table.

Refund

The amount you owe the customer if the prepaid amount is more than the amount due.

From the balance_due_amt attribute in the Pick Message from Order Management System (CWPickOut) or the PCH Balance Due field in the Pick Control Header table.

Bal Due

The amount the customer owes you if the prepaid amount is less than the amount due. This amount is zero if the total balance was prepaid or a credit card was applied to the order.

From the balance_due_amt attribute in the Pick Message from Order Management System (CWPickOut) or the PCH Balance Due field in the Pick Control Header table.

Total

Total merchandise, shipping and handling, tax, and additional charges.

From the total_order_amt attribute in the Pick Message from Order Management System (CWPickOut) or the PCH Total Order Amount field in the Pick Control Header table.

FU01_04r OMSCS 19.0 December 2019 OHC