Update Demand for Order Maintenance Transactions (C72)
Purpose: Use this screen to define whether the system should adjust demand for items added or canceled on an order through Order Maintenance.
Yes/No field: Select this field to reduce or increase demand (units and dollars ordered) from Order Maintenance activities, such as canceling a quantity, canceling an order, adding a quantity, etc. With this setting, demand is adjusted to reflect current order activity.
Leave this field unselected to capture demand only through Order Entry. The number and dollar value of items ordered are not adjusted as a result of Order Maintenance activity. With this setting, true demand is captured (and retained) for orders.
Updates to the total number of orders: If you have selected this field, each time you add a line to an order in order maintenance, the system considers it an “order occurrence,” and the number of orders, as well as the dollar value of orders, increases for the offer and source code of the order line. However, when you cancel a line from an order, the dollar value of orders decreases if the cancel reason reduces demand, but the number of orders decreases only if the cancelled line was the last remaining open line on the order.
Example: Adding a line to an order: C72 = Selected; source code = SUMMER
$ Orders = 5000.00
# Orders = 25
In order maintenance, you maintain an order for the SUMMER source by adding a line for an item which is priced at $100.00. The system considers this an order occurrence, so increases the number of orders as well as the dollar value of orders. The new totals are:
$ Orders = 5100.00
# Orders = 26
In order maintenance, you cancel the added line, using a cancel reason which reduces demand. The $ Orders decreases, but the # Orders does not, because the cancelled line was not the last remaining open line on the order. The new totals are:
$ Orders = 5000.00
# Orders = 26
Example: Changing the source code on a line: C72 = Selected; source code = SUMMER; system control value Default Offer Source Code to Order Detail Line (G28) = Selected.
Related system control value: Default Offer Source Code to Order Detail Line (G28) determines whether the system will update the source associated with the offer you enter on a detail line if you override the order offer for a detail line, and the detail line’s offer is not associated with the source code of the order.
$ Orders = 5000.00
# Orders = 25
In order maintenance, you maintain an order for the SUMMER source by adding a line for an item which is priced at $100.00. However, you enter an offer for the detail line which is associated with source code FALL, not SUMMER. No increase takes place to the $ Orders and # Orders for the source SUMMER. The new totals are unchanged:
$ Orders = 5000.00
# Orders = 25
In order maintenance, you then maintain an order for the SUMMER source by changing an order line for an item priced at $100 to an offer associated with the FALL source code. The $ Orders value decreases, but the # Orders does not decrease, unless the line is the last remaining open line on the order. The new totals are:
$ Orders = 4900.00
# Orders = 25
In order maintenance, you then maintain the order by changing the order line associated with the FALL source to an offer associated with the SUMMER source. The system considers this an order occurrence, and updates the number of orders, as well as the dollar value of orders, for the SUMMER source:
$ Orders = 5000.00
# Orders = 26
Example: Changing the quantity of a line: C72 = Selected; source code = SUMMER
$ Orders = 5000.00
# Orders = 26
In order maintenance, you maintain an order for the SUMMER source code by increasing the quantity of an order line from quantity = 1 to quantity = 2. The item is priced at $100.00. The system does not consider this an order occurrence because you have not added a line to the order. Dollar value of orders increases, but number of orders does not:
$ Orders = 5100.00
# Orders = 26
In order maintenance, you then maintain the order by decreasing the quantity of the order line from quantity = 2 to quantity = 1. No change occurs in the dollar value or orders; the system treats decreases in quantity the same way it treats cancellations which are set with Reduce demand = N; demand is not reduced for either the number of orders or the dollar value of orders:
$ Orders = 5100.00
# Orders = 26
Example: Changing the price of an item: C72 = Selected; source code = SUMMER
$ Orders = 5100.00
# Orders = 26
In order maintenance, you maintain an order for the SUMMER source code by changing the price of an item (quantity = 1) from $100.00 to $150.00. The system does not consider this an order occurrence. Dollar value of orders increases, but number of orders does not. The new totals are:
$ Orders = 5150.00
# Orders = 26
Additional updates to the Source table (MSSRC): This system control value also determines whether order maintenance transactions will affect the cancellation and return information captured in the Source table (MSSRC).
Cancels: If you have selected this field, and you cancel an item, the dollar value and number of cancellations will be affected only if you use a cancel reason code which does not reduce demand. Each time you perform a cancellation which does not reduce demand, whether for a single line (complete or partial quantity - partial lines are cancelled by changing the order quantity), or for an entire, multi-line order, the system considers this a “cancellation occurrence” and increases the number of cancellations as well as the dollar value of cancellations. If you use a cancel reason code which reduces demand, the dollar value of orders will be decreased, but the cancellation figures will not change. See the examples below.
Returns: If you have selected this field, and you return an item (partial or complete line) using the Work with Return Authorizations (WRTA) menu option or through order maintenance, either by using the return option or by entering a negative quantity in order entry, the dollar value and number of returns will be increased; dollar value and number of orders will not change. Each time you perform a return, whether for an entire order or for a single line (partial or complete quantity), the system considers this a “return occurrence” and increases the number of returns as well as the dollar value of returns. See the examples below.
Cancelling a line and reducing demand: C72 = Selected; Reduce demand? on cancel reason code = Selected
$ Orders = 5000.00
# Orders = 25
$ Cancels = 500.00
# Cancels = 5
In order maintenance, you cancel one line (priced at $100) of an order, using a cancel reason code with the Reduce demand? code Selected. The dollar value for orders is decreased. This is the only field affected when you reduce demand for a cancellation; the number of orders is not decreased, even if the cancelled line is the only line on an order, and the number of cancellations and dollar value of cancellations is not changed. The new totals are:
$ Orders = 4900.00
# Orders = 25
$ Cancels = 500.00
# Cancels = 5
Example: Cancelling a line but not reducing demand: C72 = Selected; Reduce demand? on cancel reason code = Unselected
$ Orders = 5000.00
# Orders = 25
$ Cancels = 500.00
# Cancels = 5
In order maintenance, you cancel one line (priced at $100) of an order, using a cancel reason code with the Reduce demand? code Unselected. The dollar value for cancellations is increased, and the number of cancellations is increased. The dollar value for orders and the number of orders is unchanged, even if the cancelled line is the only line on an order. The new totals are:
$ Orders = 5000.00
# Orders = 25
$ Cancels = 600.00
# Cancels = 6
Example: Returning a partial quantity of a line: C72 = Selected
$ Orders = 5000.00
# Orders = 25
$ Returns = 700.00
# Returns = 7
In order maintenance or Work with Return Authorizations, you receive and credit one unit of an item (priced at $100) for which two units were ordered and shipped. The system considers this a “return occurrence” and increases the number of returns, as well as the dollar value of the returns. The dollar value for orders and the number of orders is unchanged. The new totals are:
$ Orders = 5000.00
# Orders = 25
$ Returns = 800.00
# Returns = 8
