Use Computer Telephony Integration (F26) Contents SCVsSearchGlossary Reports Solutions XML Index SKU Element for Order Entry Filtering (F40)

Update CTI Customer Call Log (F27)

Purpose: Use this screen to define whether the system should create call log entries automatically for all CTI activity.

Note: Integration with a computer telephony integration (CTI) system is not currently implemented.

Use Computer Telephony Integration (F26) Contents SCVsSearchGlossary Reports Solutions XML Index SKU Element for Order Entry Filtering (F40) Legal

IN03_02 OMSCS 19.0 December 2019 OHC